Decision search
Your search has 51938 results
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Liverpool City Council (24 021 949)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her child. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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London Borough of Enfield (24 021 955)
Statement Closed after initial enquiries Disabled children 30-Apr-2025
Summary: We will not investigate this complaint about an unsuccessful blue badge application for the complainant’s child. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (24 022 086)
Statement Upheld Special educational needs 30-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Statement Closed after initial enquiries Highway repair and maintenance 30-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council not carrying out work in relation to fencing near his property. The Council has already apologised for earlier delays in responding to his service request, and any remaining injustice in relation to incomplete works is not significant enough to justify our involvement.
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London Borough of Enfield (24 022 217)
Statement Closed after initial enquiries Leisure and culture 30-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s response to her report about an incident involving another patron at a leisure facility. There is no worthwhile outcome achievable by us investigating.
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Coventry City Council (24 022 330)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025
Summary: We will not investigate this complaint about waste collections because there is insufficient evidence of fault by the Council.
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Royal Borough of Kingston upon Thames (24 019 993)
Statement Closed after initial enquiries Enforcement 30-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of its planning enforcement investigations into works carried out at the complainant’s property. It is unlikely we could achieve a substantively different or worthwhile outcome.
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Dover District Council (24 020 027)
Statement Closed after initial enquiries Noise 30-Apr-2025
Summary: We will not investigate Mr X and Mrs X’s complaint about the Council not taking any action to resolve noise made by their neighbour. There is not enough evidence of fault to warrant investigation.
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Statement Closed after initial enquiries Special educational needs 30-Apr-2025
Summary: We will not investigate this complaint about the special educational needs provision made by the Council for Mrs X’s child. We cannot investigate the content of the school’s curriculum. There is not enough evidence of fault in the way the Council reacted to the child’s placement breaking down to warrant investigation. And Mrs X’s desired outcome of having her child’s Education Health and Care Plan amended to name tuition at home is something where there is a right of appeal to the Special Educational Needs and Disability Tribunal it would be reasonable to use if the Council declines to amend it as she wishes. Investigation by us would be unlikely to lead to any worthwhile outcome.
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Birmingham City Council (24 020 272)
Statement Closed after initial enquiries Traffic management 30-Apr-2025
Summary: We will not investigate Y’s complaint about the Council’s decision to pause traffic calming work. There is not enough evidence of fault to warrant investigation.