Decision search
Your search has 55415 results
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London Borough of Southwark (25 018 628)
Statement Closed after initial enquiries Other 26-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of information relating to safeguarding matters. This is because the complaint is late and there are no good reasons to exercise discretion to consider it now.
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East Sussex County Council (25 010 953)
Statement Closed after initial enquiries Special educational needs 26-Jan-2026
Summary: We cannot investigate part of Mr X’s complaint about the Council’s decision to maintain his child’s Education, Health and Care Plan or the information it relied on when making that decision because he appealed to a tribunal, and the law says we cannot investigate. We will not investigate his complaints about the Council’s failure to provide a copy of a professional’s report or its complaints handling because the tests in our Assessment Code are not met.
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Newcastle upon Tyne City Council (25 010 973)
Statement Closed after initial enquiries Charging 26-Jan-2026
Summary: We will not investigate this complaint about adult social care. This is because we cannot carry out a full, fair and effective investigation into the Council’s actions now due to the significant passage of time since the events complained about.
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Leeds City Council (25 010 980)
Statement Upheld Special educational needs 26-Jan-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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Statement Closed after initial enquiries Child protection 26-Jan-2026
Summary: We cannot investigate Mr X’s complaint about Police bail conditions. Social Work England are better placed to consider his complaint about a social worker’s professionalism.
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Liverpool City Council (25 011 377)
Statement Closed after initial enquiries Allocations 26-Jan-2026
Summary: We will not investigate this complaint about the Council’s decisions on a homelessness application. it was reasonable for Mr X to use the review/appeals procedure available under the legislation and he has now successfully overturned the Council’s decision at review.
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Bournemouth, Christchurch and Poole Council (25 011 420)
Statement Closed after initial enquiries Other 26-Jan-2026
Summary: We will not investigate this complaint about the Council’s involvement with Mr X and his family and a Council social worker’s conduct. This is because further investigation would be unlikely to result in a different outcome for him.
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London Borough of Wandsworth (25 011 710)
Statement Upheld Other 26-Jan-2026
Summary: We will not investigate Miss X’s complaint about poor communication. The Council have offered a suitable remedy.
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Stoke-on-Trent City Council (25 011 734)
Statement Closed after initial enquiries Special educational needs 26-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s Education, Health and Care Plan. Miss X appealed to a tribunal which places much of the complaint outside our jurisdiction. There is no worthwhile outcome we could achieve by looking at the rest of Miss X’s complaint.
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London Borough of Bexley (25 011 867)
Statement Closed after initial enquiries Allocations 26-Jan-2026
Summary: We will not investigate this complaint about housing support the Council provided to Miss X. There is not enough evidence of fault by the Council to warrant our involvement.