Decision search
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London Borough of Barnet (25 021 082)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about an invoice the Council issued. This is because the courts are better placed to consider the issue at the heart of his complaint, that of whether he should have to pay the invoice.
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Hampshire County Council (25 021 135)
Statement Closed after initial enquiries Other 14-Apr-2026
Summary: We will not investigate this complaint about the Council sending Mrs X a warning letter about the level of communication she was sending it. There is no significant injustice.
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London Borough of Bromley (25 021 172)
Statement Closed after initial enquiries Planning applications 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his planning applications. This is because Mr X used his right of appeal to the Planning Inspectorate. We are unlikely to find fault in how the Council handled Mr X’s objections to his neighbour’s planning application.
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London Borough of Lewisham (25 021 266)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s decision to refuse to carry out an Education Health and Care needs assessment for her child. This is because she has used her right of appeal to a tribunal.
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Transport for London (25 021 293)
Statement Closed after initial enquiries Traffic management 14-Apr-2026
Summary: We will not investigate this complaint about Transport for London wrongly charging him for driving in the congestion charge zone. This is because Transport for London has agreed to refund Mr X’s payments and it is unlikely investigation would achieve anything more for him.
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East Riding of Yorkshire Council (25 021 308)
Statement Closed after initial enquiries Planning applications 14-Apr-2026
Summary: We will not investigate this complaint about a planning application because there is a right of appeal to Planning Inspector.
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London Borough of Barking & Dagenham (25 021 720)
Statement Closed after initial enquiries Parking and other penalties 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. He has used his alternative remedy to the Traffic Enforcement Centre at Northampton County Court and there is not enough evidence of fault in the Council’s subsequent enforcement action. Mr X’s concerns about the handling of his subject access request are better addressed with the Information Commissioner’s Office.
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Manchester City Council (25 021 786)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about liability for a tax account. This is because there is a right of appeal to the Valuations Tribunal.
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Slough Borough Council (25 022 185)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about Miss X’s council tax. The complaint is late without good enough reason for us to investigate it now and Miss X has a right to appeal to the Tribunal.
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Statement Closed after initial enquiries Other 14-Apr-2026
Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.