Decision search
Your search has 54045 results
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London Borough of Harrow (25 007 056)
Statement Closed after initial enquiries Transport 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse to renew Mr X’s blue badge. This is because there is insufficient evidence of fault by the Council.
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London Borough of Hackney (25 007 203)
Statement Upheld Refuse and recycling 16-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council repeatedly failed to collect his refuse bins. The Council has already acknowledged there has been fault and has taken the appropriate steps to put the problem right and remedy any injustice experienced by Mr X. Further investigation would achieve nothing meaningful.
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London Borough of Hackney (25 008 534)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Mr X was not liable for the penalty charge notice and his injustice stems from his agreement with the registered keeper of the vehicle, rather than any action or fault by the Council.
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Transport for London (25 009 101)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Mrs X has used her right of appeal to London Tribunals.
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Transport for London (25 009 267)
Statement Upheld Parking and other penalties 16-Oct-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because we are satisfied with the actions an organisation has taken.
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Solihull Metropolitan Borough Council (25 009 588)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council failing to maintain a road where he lives. It is reasonable for Mr X to apply to court for an order requiring the Council to repair the road.
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Evedale Care Limited (25 011 429)
Statement Closed after initial enquiries Residential care 16-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider’s actions following his mother’s death. The Care Provider investigated his concerns, upheld parts of the complaint, issued an apology, and took steps to improve its service. We could not add to the Care Provider’s response by investigating the matter further. It is also reasonable for Mr X to report the missing items to the police and pursue a claim in court.
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Horsham District Council (25 013 423)
Statement Closed after initial enquiries Councillor conduct and standards 16-Oct-2025
Summary: We will not investigate the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault in this.
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Gloucester City Council (25 013 457)
Statement Closed after initial enquiries Councillor conduct and standards 16-Oct-2025
Summary: We will not investigate this complaint about councillor conduct as the complainant is not caused a level of injustice that would justify our further involvement.
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Worcestershire County Council (25 014 976)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2025
Summary: We will not investigate Mr B’s complaint that his property has been damaged by Council-owned trees. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.