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  • Royal Borough of Greenwich (25 011 691)

    Statement Closed after initial enquiries Special educational needs 28-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s education. Mrs X has used her right of appeal and that places much of the complaint outside our jurisdiction. Investigation of the rest of Mrs X’s complaint would not lead to a different outcome and so is not justified. We cannot consider complaints about what happens in schools.

  • Stroud District Council (25 011 839)

    Statement Closed after initial enquiries Allocations 28-Jan-2026

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Cambridgeshire County Council (25 011 877)

    Statement Closed after initial enquiries Transport 28-Jan-2026

    Summary: We will not investigate this complaint about the Council’s decision not to issue Mr X a Blue Badge. This is because there is not enough evidence of fault to warrant an investigation.

  • London Borough of Tower Hamlets (25 011 896)

    Statement Closed after initial enquiries Allocations 28-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award his housing application additional priority. This is mostly because there is not enough evidence of fault to justify us investigating.

  • London Borough of Croydon (25 011 907)

    Statement Closed after initial enquiries Child protection 28-Jan-2026

    Summary: We cannot investigate Mr X’s complaint about the Council’s actions following it starting a Child Protection Plan. It is not in our jurisdiction because Mr X pursued an alternative legal remedy and it would be reasonable to expect him to raise his complaints as part of ongoing court proceedings.

  • Buckinghamshire Council (25 013 279)

    Statement Upheld Special educational needs 28-Jan-2026

    Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mr X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.

  • Derby City Council (25 013 293)

    Statement Closed after initial enquiries Council tax 28-Jan-2026

    Summary: We will not investigate this complaint about the Council’s decision to take recovery action against Mr X for unpaid council tax. This is because any injustice sustained is not significant enough to warrant investigation.

  • North Somerset Council (25 013 307)

    Statement Closed after initial enquiries Refuse and recycling 28-Jan-2026

    Summary: We will not investigate this complaint about a missed waste collection. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice is not significant enough to justify our involvement.

  • Stroud District Council (25 013 361)

    Statement Closed after initial enquiries Council house sales and leaseholders 28-Jan-2026

    Summary: We will not investigate this complaint that the Council failed to inform the complainant about changes to the Right to Buy discounts. It is reasonable to expect the complainant to use the alternative court remedy which is available.

  • Walsall Metropolitan Borough Council (25 013 404)

    Statement Closed after initial enquiries Other 28-Jan-2026

    Summary: We will not investigate this complaint about the Council’s communications with Mr X. This is because any injustice is not significant enough to justify our involvement.

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