Decision search
Your search has 53877 results
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Portsmouth City Council (24 018 535)
Statement Closed after initial enquiries Assessment and care plan 16-Jun-2025
Summary: We will not investigate this complaint about the decision to apply for a warrant to gain entry to Miss D’s home and take her to a place of safety to assess her mental health. It is unlikely we would find fault and Miss D had a right of appeal about the decision to detain her and this was the most appropriate route. It is unlikely we could achieve the outcome Miss D wants.
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Island City Practice (24 018 535a)
Statement Closed after initial enquiries Mental health services 16-Jun-2025
Summary: We will not investigate this complaint about the decision to apply for a warrant to gain entry to Miss D’s home and take her to a place of safety to assess her mental health. It is unlikely we would find fault and Miss D had a right of appeal about the decision to detain her and this was the most appropriate route. It is unlikely we could achieve the outcome Miss D wants.
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Hampshire and Isle of Wight Healthcare NHS Foundation Trust (24 018 535b)
Statement Closed after initial enquiries Mental health services 16-Jun-2025
Summary: We will not investigate this complaint about the decision to apply for a warrant to gain entry to Miss D’s home and take her to a place of safety to assess her mental health. It is unlikely we would find fault and Miss D had a right of appeal about the decision to detain her and this was the most appropriate route. It is unlikely we could achieve the outcome Miss D wants.
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Transport for London (24 018 791)
Statement Closed after initial enquiries Licensing 16-Jun-2025
Summary: We will not investigate this complaint about private hire vehicle licensing because further investigation would not lead to a different outcome, we cannot achieve the outcome Mr Y is seeking and it is reasonable for Mr Y to use his right of appeal to go to court.
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Leeds City Council (24 019 749)
Statement Closed after initial enquiries Homelessness 16-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council placing a bid on a property without his consent and about the unsuitability of his property. This is because there is insufficient evidence of fault. In addition, it is reasonable for the Council to complete a review of the suitability of Mr X’s accommodation.
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Swindon Borough Council (24 020 315)
Statement Closed after initial enquiries Land 16-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s property lease agreement with a private firm from over 10 years ago, its agreement to sell land to the firm, and a conflict of interest regarding that sale and its planning authority role. The lease issue is late, there is no good reason to investigate it now and investigation would not achieve a worthwhile outcome. There is not enough evidence of fault in the conflict issue to justify an investigation. There is insufficient significant personal injustice to Mr X caused by all matters complained of to warrant us investigating. We also cannot achieve the outcome Mr X wants from his complaint.
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London Borough of Tower Hamlets (24 020 698)
Statement Closed after initial enquiries Council tax 16-Jun-2025
Summary: We will not investigate this complaint about Council Tax liability and late billing. This is because Ms X has the right of appeal to the Valuation Tribunal and it was reasonable to expect her to use this right. Additionally, parts of the complaint are late and there is not sufficient evidence of fault by the Council.
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Birmingham City Council (24 021 169)
Statement Upheld Refuse and recycling 16-Jun-2025
Summary: We will not investigate this complaint about the Council failing to provide a replacement household waste bin since early‑November 2024. The Council has now replaced the bin, which is a satisfactory way to resolve the matter.
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West Northamptonshire Council (24 021 436)
Statement Closed after initial enquiries Special educational needs 16-Jun-2025
Summary: We will not investigate Miss X’s complaint about a failure to provide a suitable education and delays in issuing an Education Health and Care Plan. It is unlikely we would achieve a significantly different remedy than the Council has already offered. The Information Commissioner’s Office is better placed to consider a data protection complaint.
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Country House Care Limited (24 021 530)
Statement Closed after initial enquiries Charging 16-Jun-2025
Summary: We will not investigate Mr X’s complaint about poor care provided to his mother by her care home and about the care home’s refusal to refund some fees. This is because there is insufficient evidence of fault, and an investigation would not lead to a different outcome.