Decision search
Your search has 57541 results
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Winchester City Council (25 020 169)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not investigate this complaint about how the Council handled an application for a housing transfer. This is because we are unlikely to find fault with the Council and other parts of the complaint have not caused significant injustice to Mr X. The Information Commissioner’s Office is best placed to deal with Mr X’s complaint about a data breach.
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Peterborough City Council (25 020 297)
Statement Upheld School transport 18-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s home-to-school transport arrangements for her child. This is because, at our invitation, the Council agreed to conduct a new Independent Review appeal to consider the transport arrangements. We consider this a suitable remedy.
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London Borough of Croydon (25 020 309)
Statement Closed after initial enquiries Other 18-May-2026
Summary: We will not investigate this complaint about the Council’s role in a Trust. There is not enough evidence of fault in the Council’s complaint handling, another body is better placed to consider this complaint, and we cannot achieve the outcomes Miss Y wants.
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Walsall Metropolitan Borough Council (25 020 386)
Statement Closed after initial enquiries Special educational needs 18-May-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in issuing a decision following an Education Health and Care Plan annual review or following a Tribunal’s decision. We are unlikely to find significant injustice. We are unlikely to find significant fault in Mrs X’s complaint about failing to provide support.
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Leeds City Council (25 020 690)
Statement Upheld Special educational needs 18-May-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education, Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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London Borough of Hounslow (25 021 076)
Statement Closed after initial enquiries Parking and other penalties 18-May-2026
Summary: We will not investigate this complaint about Mr Y’s Penalty Charge Notice on his hire car as there is not enough evidence of fault to justify investigating.
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Essex County Council (25 021 087)
Statement Upheld Special educational needs 18-May-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mr X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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London Borough of Enfield (25 021 255)
Statement Closed after initial enquiries Traffic management 18-May-2026
Summary: We will not investigate Mr X’s complaint about the installation and enforcement of double yellow lines. This is because much of it is late and there is not enough evidence of significant injustice to justify an investigation into the remaining matters.
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Essex County Council (25 021 850)
Statement Closed after initial enquiries Other 18-May-2026
Summary: We will not investigate this complaint about the Council’s handling of concerns about roadworks. This is because there is not enough evidence the Council is at fault to justify an investigation. We will not investigate part of this complaint about alleged damage to the complainant’s property. It is reasonable for the complainant to pursue this through the court.
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Hampshire County Council (25 022 008)
Statement Closed after initial enquiries Highway repair and maintenance 18-May-2026
Summary: We will not investigate Mr X’s complaint about unlawful resurfacing of a lane near his to his home. There is not enough evidence of fault by the Council to justify our involvement.