Decision search
Your search has 57541 results
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Luton Borough Council (25 014 986)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We cannot investigate his complaints about a discretionary housing management transfer request or the council’s management of tenancy matters. These matters are outside our jurisdiction.
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Milton Keynes Council (25 015 258)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s lack of support with her housing because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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London Borough of Wandsworth (25 015 312)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a nomination to a registered social landlord because there is insufficient evidence of fault.
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Barnsley Metropolitan Borough Council (25 015 416)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing applications because this would not lead to a different or worthwhile outcome.
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Devon County Council (25 018 318)
Statement Upheld Direct payments 18-May-2026
Summary: We upheld Ms X’s complaint about Mr Y’s direct payments. The Council agreed to resolve the complaint by providing a proportionate remedy for the injustice caused.
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London Borough of Hillingdon (25 018 884)
Statement Closed after initial enquiries Special educational needs 18-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to withdraw her child’s school placement. There is not enough evidence of fault by the Council.
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London Borough of Islington (25 019 236)
Statement Upheld Assessment and care plan 18-May-2026
Summary: We will not investigate these complaints relating to assessments of a person’s entitlement to s117 funding. Some of the issues were considered by a previous investigation. The Council and the ICB will undertake a new review which will provide a suitable remedy to other issues. And, it is unlikely an investigation would find a significant outstanding injustice in relation to the remaining issues.
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NHS North Central London ICB (25 019 236a)
Statement Closed after initial enquiries Mental health services 18-May-2026
Summary: We will not investigate these complaints relating to assessments of a person’s entitlement to s117 funding. Some of the issues were considered by a previous investigation. The Council and the ICB will undertake a new review which will provide a suitable remedy to other issues. And, it is unlikely an investigation would find a significant outstanding injustice in relation to the remaining issues.
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North East Lincolnshire Council (25 019 414)
Statement Closed after initial enquiries Allocations 18-May-2026
Summary: We will not investigate this complaint about how the Council considered Mrs X’s housing priority. There is insufficient evidence of fault to justify an investigation.
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Bath and North East Somerset Council (25 019 530)
Statement Closed after initial enquiries Councillor conduct and standards 18-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council considered councillor conduct complaints. There is not enough evidence of fault in how the Council made its decision to justify our involvement. And we cannot achieve the outcome the complainant is seeking.