Decision search
Your search has 56704 results
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Lancashire County Council (25 018 152)
Statement Closed after initial enquiries Other 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s response to a compalint about hanging of national flags on council highway infrastructure. There is insufficient evidence of fault or personal injustice which would warrant an investigation.
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London Borough of Bexley (25 018 247)
Statement Closed after initial enquiries Building control 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s building control service. We consider that further investigation will not lead to a different outcome.
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London Borough of Islington (25 018 339)
Statement Closed after initial enquiries Charging 06-Apr-2026
Summary: We will not investigate this complaint about charges the Council says Mr B owes for the care he received. There is not enough evidence of fault to justify investigating.
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London Borough of Lambeth (25 018 436)
Statement Closed after initial enquiries Highway repair and maintenance 06-Apr-2026
Summary: We will not investigate this complaint about highway repairs. This is because the complaint is late and there are no good reasons to investigate the issues now.
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London Borough of Islington (25 018 513)
Statement Closed after initial enquiries Child protection 06-Apr-2026
Summary: We cannot investigate Ms X’s complaint about where her children lived as the Court decided that. We will not investigate her complaint about Council communication with her and her involvement in her children’s lives. These Council actions have been known to Ms X for more than 12 months and there are no good reasons we should disapply the 12 month rule.
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Rotherham Metropolitan Borough Council (25 018 810)
Statement Closed after initial enquiries Assessment and care plan 06-Apr-2026
Summary: We will not investigate this complaint about the conduct of the Council’s former officer and information it holds about Mr B. There is not enough evidence of fault to justify investigating.
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Royal Borough of Greenwich (25 019 160)
Statement Closed after initial enquiries Transport 06-Apr-2026
Summary: We will not investigate this complaint about Miss X’s Freedom Pass application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating. We will also not investigate the complaint about staff conduct, as further investigation would not lead to a different outcome.
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Brighton & Hove City Council (25 019 217)
Statement Closed after initial enquiries Private housing 06-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaints about disrepair and landlord harassment. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Telford & Wrekin Council (25 019 332)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care needs assessment for her child. This is because Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so. We also cannot investigate complaints about what happens in schools.
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Swindon Borough Council (25 019 388)
Statement Closed after initial enquiries Council tax 06-Apr-2026
Summary: We will not investigate this complaint about a refund of council tax. This is because there is not enough evidence of fault. The Council has explained its reasons for providing the refund by bank transfer rather than cheque. The Council has explained how it handles personal data such as storing bank details, which is in line with its policy.