Decision search
Your search has 54045 results
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Durham County Council (25 006 763)
Statement Closed after initial enquiries Residential care 22-Oct-2025
Summary: We will not investigate this complaint about residential care provided to Ms X’s mother because it is late.
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Portsmouth City Council (25 006 776)
Statement Closed after initial enquiries Planning applications 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of the planning application process for proposals at a site along the complainant’s road. The alleged faults have not caused a significant injustice, and we will not pursue the associated concerns about the Council’s complaints process in isolation.
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Liverpool City Council (25 006 799)
Statement Closed after initial enquiries Looked after children 22-Oct-2025
Summary: We will not investigate X’s complaint about how the Council cared for X when X was a child in care during the 1980s. This is because the complaint is late.
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London Borough of Lambeth (25 006 806)
Statement Closed after initial enquiries Allocations 22-Oct-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Milton Keynes Council (25 006 849)
Statement Closed after initial enquiries Special educational needs 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to complete Miss X’s son Education Health and Care needs assessment properly. This is because Miss X has appealed to a tribunal.
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Essex County Council (25 006 978)
Statement Upheld Special educational needs 22-Oct-2025
Summary: We will not investigate this complaint about delays in the Education Health and Care needs assessment process. When considering this complaint, the council agreed to pay X £100 for each month of delay in it issuing a decision. This is a suitable remedy for injustice and there are no wider public interest issues to justify investigating this complaint.
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Sheffield City Council (25 009 640)
Statement Closed after initial enquiries Council house sales and leaseholders 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to repair Miss X’s radiators. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Plymouth City Council (25 009 744)
Statement Closed after initial enquiries Leisure and culture 22-Oct-2025
Summary: We will not investigate this complaint about how the Council failed to respond to reports of unkept allotments. This is because there is not enough evidence of fault to justify our involvement.
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Isle of Wight Council (25 009 820)
Statement Closed after initial enquiries Other 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s liability for veterinary fees, because we cannot decide liability for a financial claim. Therefore, it would be reasonable for Mr X to pursue his claim for liability through the courts. In any case we cannot achieve Mr X’s desired outcome.
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East Riding of Yorkshire Council (25 009 909)
Statement Closed after initial enquiries Other 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s response to parking enforcement. There is not enough evidence of fault, and we cannot achieve the outcome Miss X is looking for.