Decision search
Your search has 55558 results
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London Borough of Wandsworth (25 022 672)
Statement Closed after initial enquiries Parking and other penalties 03-Feb-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as Mr X had the right to appeal against it to the independent tribunal. We will not investigate the Council’s administration of its permit system as it is unlikely we will find fault by it in this regard.
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Transport for London (25 024 828)
Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2026
Summary: We will not investigate Ms B’s complaint that she broke her ankle after tripping on a faulty pavement which the Authority had failed to repair. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Authority to court.
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London Borough of Barking & Dagenham (25 025 333)
Statement Closed after initial enquiries Parking and other penalties 03-Feb-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed against it to the independent tribunal. How the Council has dealt with other motorists does not directly cause Mr X a personal injustice and so we will not investigate this aspect of the complaint.
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Wakefield City Council (25 026 251)
Statement Closed after initial enquiries Planning applications 03-Feb-2026
Summary: We will not investigate this complaint about the conduct of a Council officer because it is out of time and there is no good reason to exercise discretion.
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Royal Borough of Kingston upon Thames (25 012 014)
Statement Upheld Homelessness 03-Feb-2026
Summary: We will not investigate Mr X’s complaint about utility liability. The Council have provided a suitable remedy.
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Sefton Metropolitan Borough Council (25 012 061)
Statement Closed after initial enquiries Other 03-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council replacing him as the appointee for his sister and the Social Worker’s poor communication. This is because the complaint is late, there are other bodies better placed to consider the complaint, we cannot achieve the outcome Mr X wants and there is insufficient evidence of fault by the Council.
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Leeds City Council (25 012 081)
Statement Closed after initial enquiries Highway repair and maintenance 03-Feb-2026
Summary: We will not investigate Mrs B’s complaint about the Council’s delay deciding her compensation claim. This is because an investigation is unlikely to add to the Council’s own investigation or achieve a meaningful outcome.
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Kent County Council (25 012 607)
Statement Closed after initial enquiries Other 03-Feb-2026
Summary: We will not investigate Miss X’s complaint about the conduct of a council social worker. This is mostly because there is not enough evidence of fault in the Council’s complaint handling, and investigation by us is unlikely to lead to a worthwhile outcome for Miss X.
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Lichfield District Council (25 012 618)
Statement Closed after initial enquiries Health and safety 03-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s investigation of an accident at a gym. The complaint is late and it would have been reasonable for Mrs X to have complained sooner.
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Stockton-on-Tees Borough Council (25 012 621)
Statement Closed after initial enquiries Special educational needs 03-Feb-2026
Summary: We will not investigate this complaint about the Council’s actions relating to Mr X’s education and his Statement of Special Educational Needs. Mr X’s concerns are historic and could have been raised earlier. It would not now be possible to carry out a robust investigation with any meaningful outcomes.