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  • Cheshire East Council (24 020 974)

    Statement Closed after initial enquiries Other 07-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement matter. This is because the injustice caused to Mr X is not significant enough to warrant investigation.

  • Cheshire West & Chester Council (24 020 978)

    Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025

    Summary: We cannot investigate this complaint about the Council’s maintenance of a path. This complaint is outside our jurisdiction, as Mrs X can ask the court to decide what actions the Council should take.

  • Cambridge City Council (24 021 004)

    Statement Closed after initial enquiries Homelessness 07-May-2025

    Summary: We will not investigate this complaint about the Council’s decision Miss X was not homeless, and related matters including alleged discrimination and bias. It is reasonable for Miss X to use her statutory right of appeal to the county court on a point of law. The peripheral matters are not separable from the homelessness decision.

  • Manchester City Council (24 021 022)

    Statement Closed after initial enquiries Domiciliary care 07-May-2025

    Summary: We will not investigate a Council-commissioned care provider’s response to Ms X’s complaint about poor care. This is because it is unlikely we could add to the investigation and responses the care provider has already provided.

  • Cornwall Council (24 021 077)

    Statement Closed after initial enquiries School transport 07-May-2025

    Summary: We will not investigate this complaint about the Council refusing to consider Mr X’s appeal against its refusal of free school transport. There is insufficient evidence of fault in the Council’s decision not to accept the appeal to warrant investigation by us.

  • London Borough of Hackney (24 021 163)

    Statement Closed after initial enquiries Council tax 07-May-2025

    Summary: We will not investigate this complaint about council tax liability and council tax arrears recovery. With the liability, we will not investigate the complaint as it is late and I see no good reasons to exercise our discretion and investigate. Miss X could also reasonably have used her right to appeal to a tribunal when she had that right. With the arrears recovery, we cannot investigate matters about the start of court action or what happened in court.

  • Essex County Council (24 021 199)

    Statement Closed after initial enquiries Special educational needs 07-May-2025

    Summary: We cannot investigate Mrs X’s complaint that the Council failed to deliver the content of her child’s Education, Health and Care Plan because she used her right of appeal to the SEND Tribunal and the law says we cannot investigate. We will not investigate the remainder of the complaint because the injustice claimed is not significant enough to warrant an investigation.

  • Sheffield City Council (24 021 201)

    Statement Closed after initial enquiries Other 07-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s response to his report of fly-tipping. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • London Borough of Hillingdon (24 021 333)

    Statement Closed after initial enquiries Noise 07-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s investigation of his noise complaint. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. It would be reasonable for Mr X to provide to the Council for its consideration new information he has about a different noise type he says he is experiencing.

  • Westminster City Council (24 021 454)

    Statement Closed after initial enquiries Allocations 07-May-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

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