Decision search
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Lancashire County Council (25 004 981)
Statement Upheld Special educational needs 17-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Birmingham City Council (25 005 162)
Statement Closed after initial enquiries Enforcement 17-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.
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Northumberland County Council (25 005 413)
Statement Upheld Special educational needs 17-Sep-2025
Summary: We will not investigate this complaint about the Council’s delays following an annual Education Health and Care Plan review. This is because the Council upheld this part of Mr X’s complaint and has now agreed to a suitable remedy for his outstanding injustice.
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Lake District National Park Authority (25 007 823)
Statement Closed after initial enquiries Enforcement 17-Sep-2025
Summary: We will not investigate this complaint about how the Authority dealt with a breach of planning control. This is because we are unlikely to find fault.
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Harlow District Council (25 008 054)
Statement Closed after initial enquiries Refuse and recycling 17-Sep-2025
Summary: We will not investigate Mr X’s complaint that a Council officer took a photograph of his property. Any injustice Mr X has suffered is not significant enough to warrant investigation.
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Cheshire West & Chester Council (25 008 112)
Statement Closed after initial enquiries School admissions 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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Durham County Council (25 008 177)
Statement Closed after initial enquiries Councillor conduct and standards 17-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of councillors. This is because we are unlikely to find fault.
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Sheffield City Council (25 008 364)
Statement Closed after initial enquiries Child protection 17-Sep-2025
Summary: We will not investigate this complaint about Mr X’s contact with the Council. This is because the Council has already investigated, apologised for fault for some of the complaint and provided an explanation for its actions. Therefore, further investigation would not lead to a different outcome.
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Southend-on-Sea City Council (25 008 903)
Statement Closed after initial enquiries Council tax 17-Sep-2025
Summary: We will not investigate this complaint about an empty property council tax premium as it unlikely we will find fault by the Council. The Council has offered a suitable financial payment for fault it acknowledged in the way it handled certain other aspects of Mrs X’s council tax account.
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Basildon Borough Council (25 009 003)
Statement Closed after initial enquiries Homelessness 17-Sep-2025
Summary: We cannot investigate Ms X’s complaint about the suitability of accommodation the Council offered her because she has started court action about the matter.