Decision search
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Statement Upheld Council tax 18-Sep-2025
Summary: We will not investigate this complaint about a council tax reminder sent to Mr X in error. This is because the Council has already provided a satisfactory remedy.
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East Sussex County Council (25 007 800)
Statement Upheld Transport 18-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s application for a Blue Badge. This is because the Council will offer the complainant a face-to-face mobility assessment.
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Durham County Council (25 008 000)
Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Uttlesford District Council (25 008 122)
Statement Closed after initial enquiries Other 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about a Town Council. This is because we have no jurisdiction to investigate the actions of town councils so cannot achieve the outcome Mr X seeks.
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Isle of Wight Council (25 008 931)
Statement Closed after initial enquiries Traffic management 18-Sep-2025
Summary: We will not investigate this complaint about a Temporary Traffic Regulation Order Mrs X says discriminates against young people with disabilities. This is because we are unlikely to find fault with the Council’s decision-making process and only the courts can determine if the Council complied with its legal obligations.
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Hampshire County Council (25 009 560)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025
Summary: We cannot investigate this complaint about the enforcement of a parking penalty charge notice as the matter is now outside our legal remit since the complainant asked the court to consider her case.
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Cambridgeshire County Council (25 006 767)
Statement Closed after initial enquiries Transport 18-Sep-2025
Summary: We cannot investigate Mr X’s complaint about a community car scheme because it lies outside our jurisdiction. This is because the matter complained about is not an administrative function of the Council.
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Horsham District Council (25 006 771)
Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Councils handling of a complaint about his conduct. This is because there is not enough evidence of fault to justify our involvement.
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London Borough of Waltham Forest (25 006 802)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council not removing an illegally parked, abandoned car. This is because the matter complained about has not caused Mr X any significant personal injustice which is so serious that it warrants a further investigation by this office.
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Spelthorne Borough Council (25 007 202)
Statement Closed after initial enquiries Councillor conduct and standards 18-Sep-2025
Summary: Mr X complains about the way the Council dealt with his concerns about being bullied by other councillors in 2023. He also says officers subjected him to a ‘kangaroo court’. We will not investigate as this complaint is late received outside our usual 12-month period for investigating. Mr X says he has been ill and could not complain earlier. But, even if we did exercise discretion to investigate, there is not enough evidence of fault by the Council to justify investigating.