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  • Leeds City Council (25 004 435)

    Statement Closed after initial enquiries Special educational needs 21-Sep-2025

    Summary: We will not investigate Miss X’s complaint about Education Health and Care Plan delays because we are unlikely to achieve a significantly different remedy. It is reasonable to expect her to appeal to the Tribunal a dispute over which is the suitable school for home to school transport purposes.

  • Leicester City Council (25 004 494)

    Statement Closed after initial enquiries Council house sales and leaseholders 21-Sep-2025

    Summary: We will not investigate this complaint about the Council closing Mr X’s application to buy his Council home. This is because Mr X could reasonably take court action.

  • Leicester City Council (25 004 497)

    Statement Closed after initial enquiries Special educational needs 21-Sep-2025

    Summary: We cannot investigate most of Miss X’s complaint about the Council’s failure to obtain updated health information for her child’s Education, Health and Care Plan because she could have included this matter in her appeal to the SEND Tribunal. We will not investigate her complaint about the Council’s complaints process because we cannot investigate the primary complaint.

  • Leicester City Council (25 004 830)

    Statement Closed after initial enquiries Drainage 21-Sep-2025

    Summary: We will not investigate this complaint about the Council’s refusal to clear blocked drains at a private property. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Brent (25 004 903)

    Statement Closed after initial enquiries Parking and other penalties 21-Sep-2025

    Summary: We will not investigate Ms X’s complaint about several Penalty Charge Notices. If not already done so, it is reasonable to expect Ms X to appeal to the Traffic Enforcement Centre and London Tribunals.

  • Bury Metropolitan Borough Council (25 004 922)

    Statement Closed after initial enquiries Homelessness 21-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision to issue a warning letter before moving Mrs X to different temporary accommodation. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Corpus Christi Catholic High School (25 005 028)

    Statement Upheld School admissions 21-Sep-2025

    Summary: Ms X complained about how a school admission appeal panel handled her appeal for a place for her son at his preferred secondary school. The panel is at fault for the way it handled the appeal and documented its decision making. This means we cannot be satisfied the process was carried out fairly. The School has agreed to apologise, arrange a fresh appeal and remind staff of the importance of recording decision making.

  • Durham County Council (25 005 057)

    Statement Closed after initial enquiries Domiciliary care 21-Sep-2025

    Summary: We will not investigate this complaint about an allegation a care provider arranged by the Council made against Mrs B. Any injustice is not significant enough to justify our involvement.

  • Dorset Council (25 005 093)

    Statement Closed after initial enquiries Other 21-Sep-2025

    Summary: We will not investigate Ms Y’s complaint about a welfare check performed by the Council. This is because we consider she has not suffered a significant personal injustice.

  • London Borough of Wandsworth (25 005 298)

    Statement Closed after initial enquiries Parking and other penalties 21-Sep-2025

    Summary: We will not investigate Mr X’s complaint about a Council decision that it will not renew his parking permit. It is unlikely we could add to the Council’s investigation or reach a different outcome.

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