Decision search
Your search has 55414 results
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London Borough of Southwark (25 015 069)
Statement Closed after initial enquiries Leisure and culture 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to close one of its pools. This is because an investigation would be unlikely to result in a different outcome for Ms X.
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London Borough of Hammersmith & Fulham (25 015 153)
Statement Closed after initial enquiries Parking and other penalties 07-Jan-2026
Summary: We will not investigate this complaint about a penalty charge notice. This is because Miss X has the right to appeal to a tribunal, and it is reasonable to expect her to use this.
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Sandwell Metropolitan Borough Council (25 007 444)
Statement Closed after initial enquiries Assessment and care plan 07-Jan-2026
Summary: We will not investigate Mrs X’s complaint about delays in assessment and payment of a discretionary carers payment, or her interaction with the Council. This is because part of the complaint is late, and further investigation of the other parts, would not lead to a different outcome.
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London Borough of Hillingdon (25 008 799)
Statement Closed after initial enquiries Other 07-Jan-2026
Summary: We will not investigate this complaint the Council failed to follow statutory processes in its interactions with Mr X. There is not enough evidence of fault to justify our involvement.
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Hertfordshire County Council (25 009 525)
Statement Closed after initial enquiries Residential care 07-Jan-2026
Summary: We will not investigate this late complaint about an accident Mr X’s mother had in a care home, which Mr X believed was due to inadequate assessment of her needs before her arrival. There is not good reasoning for the entire period of delay in the matter being brought to the Ombudsman.
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Dudley Metropolitan Borough Council (25 010 349)
Statement Closed after initial enquiries Other 07-Jan-2026
Summary: We will not investigate Mr X’s complaint about how the Council failed to provide him with a copy of an apology letter. This is because further investigation would not lead to a different outcome.
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Winchester City Council (25 010 366)
Statement Closed after initial enquiries Allocations 07-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council's assessment of his housing priority and his concerns of wider maladministration in its housing allocation scheme. There is insufficient evidence of fault to warrant an investigation.
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Essex County Council (25 010 369)
Statement Closed after initial enquiries Traffic management 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to notify Mr X about the closure of a highway in his area. There is no evidence of fault on the part of the Council. The Council is not the highway authority for the roadworks in question.
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Rotherham Metropolitan Borough Council (25 010 392)
Statement Closed after initial enquiries Pollution 07-Jan-2026
Summary: We will not investigate Mr B’s complaint about harm caused by fumes from a nearby council house and the Council’s involvement in more recent legal proceedings. This is because part of the complaint is late, and the law says we cannot investigate complaints about police investigations and court proceedings.
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Statement Closed after initial enquiries Allocations 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.