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  • Harlow District Council (25 015 590)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jan-2026

    Summary: We will not investigate this complaint about how the Council dealt with Ms X’s application for a Discretionary Housing Payment because there is insufficient evidence of fault to justify an investigation.

  • London Borough of Lambeth (25 006 964)

    Statement Closed after initial enquiries Allocations 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s offer of unsuitable accommodation under its homeless duty. It was reasonable for Miss X to use the appeal/review procedure to challenge this. Miss X also complained that she was misinformed about being able to remain on the housing register with her previous status. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Southwark (25 007 931)

    Statement Closed after initial enquiries Antisocial behaviour 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s response to Mr X’s anti-social behaviour complaint. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Bristol City Council (25 008 830)

    Statement Closed after initial enquiries Council tax 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s council tax recovery action. This is because it is unlikely we would find fault by the Council. The Council has taken satisfactory action because it has removed costs and fees charged.

  • North Norfolk District Council (25 009 186)

    Statement Closed after initial enquiries Land 08-Jan-2026

    Summary: We will not investigate Ms X’s complaint about its support when she raised concerns about the sale of land to a third party. Part of the complaint is late and there are no good reasons to decide to investigate the earlier period now. In relation to the period we have considered, there is insufficient evidence of fault causing sufficient injustice to justify our involvement.

  • Norfolk County Council (25 009 743)

    Statement Closed after initial enquiries Assessment and care plan 08-Jan-2026

    Summary: We will not investigate this complaint about adult social care and mental capacity assessment. This is because it is unlikely we would find enough evidence of fault and there is no worthwhile outcome we could achieve as the person receiving care support has since died.

  • Torbay Council (25 009 911)

    Statement Closed after initial enquiries Antisocial behaviour 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s decision to issue a Community Protection Warning. There is not enough evidence of fault to justify our involvement.

  • Rotherham Metropolitan Borough Council (25 010 165)

    Statement Closed after initial enquiries Other 08-Jan-2026

    Summary: We will not investigate Miss X’s complaint about a children services’ safeguarding referral consideration. It is unlikely we would find Council fault which has directly caused a significant injustice to Miss X. The Information Commissioner’s Office is better placed to consider Miss X’s data protection complaints.

  • Dorset Council (25 010 451)

    Statement Closed after initial enquiries Fostering 08-Jan-2026

    Summary: We will not investigate Mr X’s complaint about payments made to a foster carer. It is unlikely we could say he has been caused any significant direct injustice by the Council’s actions.

  • London Borough of Croydon (25 010 462)

    Statement Closed after initial enquiries Child protection 08-Jan-2026

    Summary: We will not investigate this complaint that the Council has failed to act to safeguard the complainant’s children and has failed to have regard to his parental rights. Investigation would not achieve anything significant or lead to a different outcome and is not therefore warranted.

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