Decision search
Your search has 54045 results
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Tandridge District Council (25 004 549)
Statement Closed after initial enquiries Housing benefit and council tax benefit 01-Oct-2025
Summary: We will not investigate this complaint about comments the Council made about the charity as a landlord, as there is not enough evidence of fault to warrant an investigation.
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Maidstone Borough Council (25 005 615)
Statement Closed after initial enquiries Parking and other penalties 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council wrongly pursued him for unpaid parking fines. This is because there is no significant injustice to warrant an investigation and further investigation would not achieve anything more.
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Surrey County Council (25 005 733)
Statement Upheld Special educational needs 01-Oct-2025
Summary: We will not investigate Mrs X’s complaint about missing support under an EHC Plan. The Council have offered a suitable remedy. We will also not investigate Mrs X’s complaint about the contents of an EHC Plan. It would be reasonable for Mrs X to appeal to the tribunal.
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Luton Borough Council (25 005 761)
Statement Closed after initial enquiries Trees 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council not removing trees on land between his property and the highway, and not repairing his driveway crossover. The complaint on the Council’s initial 2019 agreement to remove the trees is late and there are no good reasons to investigate it now. There is not enough evidence of fault in the Council’s decision-making process when deciding not to now fell the trees to warrant investigation. An investigation of the driveway surfacing matter would not achieve a different outcome. It would not be unreasonable for Mr X to make a liability claim for any property damage from the trees to the Council’s insurer, then to court if required.
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Dartford Borough Council (25 005 845)
Statement Closed after initial enquiries Refuse and recycling 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of its garden waste and general refuse collection services. There is insufficient evidence of fault, and we cannot achieve the outcome the complainant is seeking.
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Worcestershire County Council (25 005 933)
Statement Closed after initial enquiries Street furniture and lighting 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council delaying in repairing a pedestrian barrier and bollards at a road junction. There is insufficient significant personal injustice caused to Mr X by the matters complained of to warrant us investigating.
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Stafford Borough Council (25 004 556)
Statement Closed after initial enquiries Refuse and recycling 01-Oct-2025
Summary: We will not investigate this complaint about a missed refuse collection. This is because the injustice is not significant enough to justify investigation.
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Statement Closed after initial enquiries Allocations 01-Oct-2025
Summary: We will not investigate Miss X’s complaint about how the Council considered her housing banding appeal. This is because there is insufficient evidence of fault.
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Milton Keynes Council (25 004 727)
Statement Upheld Special educational needs 01-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay. If Mrs X wants to challenge the content of her child’s EHC Plan it is reasonable for her to appeal to the Tribunal.
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North Northamptonshire Council (25 004 881)
Statement Closed after initial enquiries Homelessness 01-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision Ms X is not homeless. Ms X has rights of review and appeal and it is reasonable for her to exercise these.