Decision search
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Central Bedfordshire Council (24 019 024)
Statement Upheld Allocations 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application. The Council has provided an appropriate remedy through its complaints process and further investigation by us would not lead to a different outcome.
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East Riding of Yorkshire Council (24 019 025)
Statement Closed after initial enquiries Other 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council not investigating the condition of some listed buildings, and not processing his complaint. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. There is insufficient significant personal injustice to Mr X to justify an investigation. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.
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Leeds City Council (24 019 055)
Statement Upheld Special educational needs 15-Apr-2025
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by making a suitable payment to the complainant to remedy the injustice this caused.
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Dudley Metropolitan Borough Council (24 019 145)
Statement Closed after initial enquiries Allocations 15-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Durham County Council (24 019 162)
Statement Closed after initial enquiries Alternative provision 15-Apr-2025
Summary: We will not investigate this complaint that the Council has failed to make alternative educational provision for the complainant’s daughter while she has been unable to attend school. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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London Borough of Wandsworth (24 019 444)
Statement Closed after initial enquiries Allocations 15-Apr-2025
Summary: We will not investigate this complaint about the Council’s refusal to move Miss X from her temporary accommodation due to the actions of her neighbour. It is reasonable for her to ask the Council to review the suitability of her accommodation under the Housing Act 1996 Part 7.
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Leeds City Council (24 019 454)
Statement Upheld Special educational needs 15-Apr-2025
Summary: We will not investigate Ms X’s complaint about delays by the Council in issuing an Education, Health and Care Plan. This is because the Council has already offered a suitable remedy for injustice caused by the delay and further investigation by us is unlikely to achieve anything more.
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Sandwell Metropolitan Borough Council (24 019 636)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about a council tax summons and a Subject Access Request. This is because there is insufficient evidence of injustice and because the complainant can complain to the Information Commissioner.
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Nottinghamshire County Council (24 019 715)
Statement Closed after initial enquiries Other 15-Apr-2025
Summary: We will not investigate this complaint about the Council’s contact with Mr X during an assessment of his child. The Council has already taken steps to address his concerns, and further investigation would not lead to a different outcome. In any case we could not achieve the outcome he is seeking.
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Birmingham City Council (24 019 785)
Statement Closed after initial enquiries Other 15-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her Subject Access Request. The Information Commissioner’s Office is the appropriate body to consider her complaint.