Decision search
Your search has 55414 results
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North Tyneside Metropolitan Borough Council (25 010 358)
Statement Closed after initial enquiries Homelessness 13-Jan-2026
Summary: We will not investigate Ms X’s complaint about the support provided by the Council’s homelessness service. The Council has since ended its housing duty to Ms X and if she disagrees with this decision, she has a right of review. An investigation would not lead to a different outcome or achieve anything more.
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Royal Borough of Greenwich (25 010 390)
Statement Closed after initial enquiries Trading standards 13-Jan-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s response to allegations made against her landlord. There is insufficient evidence of fault to justify investigation.
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City of Bradford Metropolitan District Council (25 010 565)
Statement Closed after initial enquiries Safeguarding 13-Jan-2026
Summary: We will not investigate this complaint about adult safeguarding because there is not enough evidence of fault. We have no powers to consider concerns about the standard of care arranged by the NHS.
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London Borough of Redbridge (25 010 664)
Statement Closed after initial enquiries Parking and other penalties 13-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to extend his dedicated dropped kerb to create a shared footway crossing with his neighbour in 2022. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now.
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London Borough of Haringey (25 010 768)
Statement Closed after initial enquiries Child protection 13-Jan-2026
Summary: We will not investigate this complaint about the Council’s involvement with Mr X’s family. This is because an investigation would be unlikely to add anything worthwhile to the Council’s response or lead to a different outcome.
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Lincolnshire County Council (25 010 789)
Statement Upheld Direct payments 13-Jan-2026
Summary: We will not investigate this complaint about charging for adult social care. The Council has increased the personal budget and will backdate any overpayment. The Council has given a detailed response about requests for disability related expenditure and will consider this further if it receives supporting evidence. We are satisfied with the Council’s actions in response to the complaint and it is unlikely we would add anything further.
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Birmingham City Council (25 010 815)
Statement Closed after initial enquiries Managing council tenancies 13-Jan-2026
Summary: We cannot investigate part of Miss X’s complaint about the Council’s contractor crossing her property because it relates to the Council’s function as a social housing landlord and the law says we cannot investigate. We will not investigate Miss X’s complaint about anti-social behaviour generated by the site because the Council has not had the opportunity to consider the complaint.
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Manchester City Council (25 010 928)
Statement Closed after initial enquiries Allocations 13-Jan-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his application to join the housing register and reviewed his banding. This is because the complaint is late and there is no good reason to investigate now.
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Wiltshire Council (25 010 938)
Statement Closed after initial enquiries Other 13-Jan-2026
Summary: We will not investigate this complaint about accuracy of information held by the Council. The Information Commissioner is better placed to consider and decide Mr X’s complaint.
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London Borough of Harrow (25 010 943)
Statement Closed after initial enquiries Private housing 13-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of disrepair because it is late. There is no indication Mr X could not have complained earlier and no good reason to decide to investigate now. Even if the complaint was not late, it is unlikely further investigation would lead to a different outcome.