Decision search
Your search has 53740 results
-
Derby City Council (25 002 266)
Statement Closed after initial enquiries Charging 20-Aug-2025
Summary: We will not investigate Ms X’s complaint that the Council told her that her father’s care would be free. There is not enough evidence of fault to justify an investigation.
-
Walsall Metropolitan Borough Council (25 002 374)
Statement Closed after initial enquiries Charging 20-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision that her relative must contribute towards her transport costs to a day care centre. There is not enough evidence of fault to justify an investigation.
-
London Borough of Southwark (25 002 528)
Statement Closed after initial enquiries Alternative provision 20-Aug-2025
Summary: We cannot investigate this complaint about failure to secure suitable education and special educational needs provision as set out in an Education, Health and Care Plan while a child was out of school. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability) about the suitability of the school named in the Plan. The non-attendance at school is linked to the subject of Mrs X’s appeal. The Tribunal agreed the school was suitable. We will not investigate the rest of Mrs X’s complaint about attendance warnings because there is not enough evidence of fault by the Council, or a significant enough injustice, to justify an investigation.
-
London Borough of Enfield (25 002 655)
Statement Closed after initial enquiries Allocations 20-Aug-2025
Summary: We will not investigate this complaint about the Council offering unsuitable permanent accommodation to Mrs Y. This is because part of the complaint is late and there is insufficient injustice to justify investigating the parts of the complaint made in time.
-
Cumberland Council (25 002 955)
Statement Closed after initial enquiries Enforcement 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to act on reports of damage to a listed building and a failure to respond to the complaint. There is not enough evidence of personal injustice to justify an investigation. Also, we consider an investigation will not lead to a different outcome.
-
North Somerset Council (25 003 151)
Statement Closed after initial enquiries Trees 20-Aug-2025
Summary: We will not investigate this complaint about the Council refusing to take action to deal with overhanging tree branches. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.
-
Devon County Council (25 003 163)
Statement Closed after initial enquiries Child protection 20-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern raised about a child. This is because there is insufficient evidence of fault, and we cannot investigate what happened in court.
-
Watford Borough Council (25 003 476)
Statement Closed after initial enquiries Enforcement 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case and the subsequent complaints process. This is because there is insufficient evidence of fault in the way the Council made its decision on the enforcement case, and the delay in reaching that decision does not, on balance, cause a significant enough injustice.
-
Surrey County Council (25 004 071)
Statement Closed after initial enquiries School transport 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s refusal to provide bespoke post-16 transport to school for the complainant’s child. There is not enough evidence of fault to justify investigating.
-
Lewes District Council (25 004 152)
Statement Upheld Council tax 20-Aug-2025
Summary: We will not investigate this complaint about problems the complainant had getting information about her council tax from the Council. This is because the Council has agreed to make a symbolic payment of £50.