Decision search
Your search has 54045 results
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Statement Closed after initial enquiries Child protection 05-Oct-2025
Summary: We cannot investigate Miss X’s complaint that the Council recorded inaccurate information in reports, which has affected the care arrangements of her children. This is because the reports have formed part of court proceedings.
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Kent County Council (25 006 372)
Statement Closed after initial enquiries Child protection 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s child protection proceedings and the conduct of a Social Worker. This is because there is not enough evidence of fault to justify investigating.
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Welwyn Hatfield Borough Council (25 006 538)
Statement Closed after initial enquiries Homelessness 05-Oct-2025
Summary: We cannot investigate this complaint about the Council’s handling of Ms X’s homelessness application and its review. Ms X has used her right of appeal to the County Court.
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Buckinghamshire Council (25 006 620)
Statement Closed after initial enquiries Transport 05-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to renew Mr X’s Blue Badge. This is because there is not enough evidence of fault to justify our involvement.
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Liverpool City Council (25 004 616)
Statement Closed after initial enquiries Council tax 05-Oct-2025
Summary: We will not investigate this complaint about a council tax support decision. This is because it is reasonable to expect Ms X to have appealed to the Valuation Tribunal.
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North Somerset Council (25 004 633)
Statement Closed after initial enquiries Parking and other penalties 05-Oct-2025
Summary: We will not investigate this complaint about the actions of enforcement agents acting on behalf of the Council. Mr X has used his court appeal right, there is not enough evidence of fault in how fees were applied to justify us investigating and we cannot achieve the outcome Mr X seeks.
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London Borough of Lambeth (25 005 339)
Statement Closed after initial enquiries Disabled facilities grants 05-Oct-2025
Summary: We will not exercise discretion to investigate this complaint about defects to grant-aided works carried out in 2021. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
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London Borough of Bexley (25 005 607)
Statement Closed after initial enquiries Special educational needs 05-Oct-2025
Summary: We will not investigate this complaint that the Council was at fault in the process of reviewing and amending the complainant’s child’s Education Health and Care plan. There is insufficient evidence of fault on the Council’s part, and thit would be reasonable for the complainant to use her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Three Rivers District Council (25 007 300)
Statement Closed after initial enquiries Trees 05-Oct-2025
Summary: We will not investigate Mrs X’s complaint about overgrowing trees and bushes. This is because it is made late.
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Staffordshire County Council (25 007 446)
Statement Closed after initial enquiries Highway repair and maintenance 05-Oct-2025
Summary: We will not investigate this complaint about a hedge which has overgrown over the pavement because there is not enough evidence of fault to justify investigation.