Decision search
Your search has 51938 results
-
Slough Borough Council (24 017 003)
Statement Closed after initial enquiries Other 21-Apr-2025
Summary: We will not investigate this complaint about the Council’s response to Miss X’s reports of a housing hazard. The Council investigated her concerns and decided it did not need to act. Therefore, any further investigation by us is unlikely to achieve a different outcome.
-
London Borough of Ealing (24 017 835)
Statement Closed after initial enquiries Transport 21-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. There is insufficient evidence of fault to warrant an investigation.
-
Solihull Metropolitan Borough Council (24 018 101)
Statement Closed after initial enquiries Homelessness 21-Apr-2025
Summary: We will not investigate Miss X’s complaints about the suitability of her temporary accommodation and about the delay in providing her with long term accommodation. This is because Miss X has a right of appeal and because we are not likely to find fault.
-
Leeds City Council (24 018 444)
Statement Closed after initial enquiries Special educational needs 21-Apr-2025
Summary: We cannot investigate Miss X’s complaint about how the Council handled her child’s Education, Health and Care Plan. Part of the complaint is late, and there are no good reasons why we should consider it. Additionally, we cannot consider any matter connected to a decision that has been appealed to a tribunal. For the part of Miss X’s complaint we can investigate, the Council have already made an offer of a symbolic remedy, and it is unlikely we would achieve any further outcome.
-
Sanctuary Care Limited (24 018 479)
Statement Closed after initial enquiries Charging 21-Apr-2025
Summary: We will not investigate Mrs X’s complaint about how her late parents' Care Provider dealt with issues about outstanding charges. There is not enough evidence of fault in relation to the Care Provider’s handling of outstanding charges for Mrs X’s late father. There is also nothing more we could add to the Care Provider’s investigation and response to Mrs X’s complaint about how the Care Home Manager approached discussions with her about outstanding charges.
-
Reading Borough Council (24 018 630)
Statement Upheld Other 21-Apr-2025
Summary: We will not investigate Mr X’s children services complaint as the Council has agreed to a proportionate way to resolve the complaint.
-
Epping Forest District Council (24 018 725)
Statement Closed after initial enquiries Council tax 21-Apr-2025
Summary: We will not investigate this complaint about council tax arrears and an allegation of lost payments. This is because parts of the complaint are late, the debt has been confirmed in court, and because there is insufficient evidence of fault by the Council.
-
London Borough of Camden (24 019 004)
Statement Closed after initial enquiries Direct payments 21-Apr-2025
Summary: We will not investigate this complaint about the Council not having paid Miss X direct payments to hire a personal assistant. We will not reconsider matters we already decided in 2024. Given this, investigation of later events would not achieve a meaningful outcome, and we could not say any later fault by the Council caused injustice.
-
London Borough of Ealing (24 019 021)
Statement Closed after initial enquiries Safeguarding 21-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council failing to safeguard his health and wellbeing due to failure to respond appropriately to his reports about significant disrepair in his property. This is because the complaint is out of our jurisdiction.
-
London Borough of Brent (24 019 052)
Statement Closed after initial enquiries Allocations 21-Apr-2025
Summary: We will not investigate this complaint about a Council housing register application. The complaint is late and there are no good reasons to exercise discretion to consider the late complaint. Nor is there evidence of material fault in how the organisation made its decision, so we could not question the outcome.