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Your search has 51938 results

  • Bournemouth, Christchurch and Poole Council (24 019 282)

    Statement Closed after initial enquiries Safeguarding 22-Apr-2025

    Summary: We will not investigate Mrs X’s complaint alleging the Council failed to protect her late relative from financial abuse and coercive behaviour. This is because the complaint is late and there are no good reasons for us to investigate.

  • Dorset Council (24 019 357)

    Statement Closed after initial enquiries Other 22-Apr-2025

    Summary: We will not investigate this complaint about the actions of a carer employed by the Care Provider. We could not achieve the outcome Miss X seeks from complaining.

  • Birmingham City Council (24 019 486)

    Statement Closed after initial enquiries Refuse and recycling 22-Apr-2025

    Summary: We will not investigate Mrs X’s complaint that the Council failed to prevent her neighbour from blocking a pathway with their refuse bins. This is because any injustice caused to Mrs X is not significant enough to warrant our involvement.

  • London Borough of Hounslow (24 019 608)

    Statement Closed after initial enquiries Noise 22-Apr-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council’s actions in relation to complaints about noise from a nearby restaurant. This complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

  • Leeds City Council (24 019 632)

    Statement Closed after initial enquiries Other 22-Apr-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to end her day centre placement at a mental health hub. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any injustice.

  • Melton Borough Council (24 019 647)

    Statement Closed after initial enquiries Enforcement 22-Apr-2025

    Summary: We will not investigate this complaint about a lack of planning enforcement action against a change of use for a property close to the complainant’s home. The Council has sought a retrospective planning application, and the complainants have put in objections. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • Calderdale Metropolitan Borough Council (24 019 697)

    Statement Upheld Private housing 22-Apr-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s investigation into issues with her privately rented property. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

  • West Northamptonshire Council (24 019 786)

    Statement Closed after initial enquiries Planning applications 22-Apr-2025

    Summary: We will not investigate Mr X’s complaint about its decision to grant planning permission for a nearby property and officers missing off planning conditions from the decision notice. There is not enough evidence of fault in the Council’s planning decision‑making process to warrant us investigating. The Council’s decision notice fault does not cause significant personal injustice to Mr X justifying an investigation. We also cannot achieve the outcome he seeks.

  • Oadby & Wigston Borough Council (24 020 054)

    Statement Closed after initial enquiries Other 22-Apr-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s business rates account. This is because the complaint is made late and there are not good reasons to investigate now.

  • Manchester City Council (24 020 225)

    Statement Closed after initial enquiries Other 22-Apr-2025

    Summary: We will not investigate Miss X’s complaint about the actions of the Council’s children’s services. Some issues raised happened too long ago and some have previously been considered by the Ombudsman.

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