Decision search
Your search has 519 results
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Bristol City Council (23 000 246)
Statement Closed after initial enquiries Street furniture and lighting 03-May-2023
Summary: We will not investigate this complaint about the Council’s LED streetlighting. This is because we are unlikely to find evidence of fault by the Council.
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Bristol City Council (22 017 495)
Statement Closed after initial enquiries Licensing 19-Apr-2023
Summary: We will not investigate this complaint that the Council failed to issue a refund for a private hire licence fee payment that was made twice. This is because there is insufficient evidence of fault by the Council.
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Bristol City Council (23 000 144)
Statement Closed after initial enquiries Highway repair and maintenance 18-Apr-2023
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Bristol City Council (22 016 082)
Statement Closed after initial enquiries Other 17-Apr-2023
Summary: We cannot investigate this complaint about a college making then withdrawing an offer of a place on a course. The matter complained of does not involve a function of the Council.
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Bristol City Council (22 008 546)
Statement Not upheld Enforcement 12-Apr-2023
Summary: Mr X complained about the way the Council handled planning and enforcement matters in 2013 when converting a listed building into flats, one of which he now owns. Mr X said a neighbour’s decking encroaches into his garden and the external storage space he owns has utility meters in it. Mr X said this caused stress, and tension with his neighbour. We have discontinued our investigation into this complaint because either we cannot achieve a meaningful outcome given the passage of time since the events, or the matters are outside our jurisdiction.
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Bristol City Council (22 013 679)
Statement Closed after initial enquiries Traffic management 12-Apr-2023
Summary: We will not investigate this complaint about how the Council handled a road closure and diversion. This is because there is insufficient evidence of fault.
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Bristol City Council (22 017 302)
Statement Closed after initial enquiries Parking and other penalties 05-Apr-2023
Summary: We will not investigate this complaint about a Clean Air Zone because there is not enough evidence of fault to justify investigating.
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Bristol City Council (22 017 208)
Statement Closed after initial enquiries Traffic management 03-Apr-2023
Summary: We will not investigate this complaint about the Council’s decision not to refund Ms X’s payment of a Clean Air Zone (CAZ) charge which she made in error. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation and the injustice caused to Ms X is limited.
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Bristol City Council (22 009 442)
Statement Upheld Council tax 02-Apr-2023
Summary: A man complained about the Council’s unreasonable delay in awarding disregards and a band reduction to his council tax account. But we will not investigate this matter because the Council has now applied the disregards and reduction, and we could not achieve a better outcome than that.
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Bristol City Council (22 011 543)
Statement Not upheld Allocations 02-Apr-2023
Summary: Mr X complains the Council was at fault in the way it dealt with his housing application, an agreement to make him as direct offer of alternative accommodation and in responding to his complaints of Anti-Social Behaviour at his property. We have found no evidence of fault in the way the Council dealt with these matters so have completed our investigation.