Decision search
Your search has 519 results
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Bristol City Council (25 013 770)
Statement Closed after initial enquiries Parking and other penalties 04-Feb-2026
Summary: We will not investigate this complaint about the Council not approving an application for a disabled parking bay. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for Mr X.
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Bristol City Council (25 011 310)
Statement Closed after initial enquiries Homelessness 30-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision that she became intentionally homeless. This is because it would have been reasonable for her to have used her right of appeal to the county court.
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Bristol City Council (25 014 175)
Statement Closed after initial enquiries Council tax 29-Jan-2026
Summary: We will not investigate this complaint about a council tax matter. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Bristol City Council (25 004 001)
Statement Not upheld Traffic management 21-Jan-2026
Summary: There is no fault by the Council. It is entitled to charge Mrs X for the cost of equipment to make a public footway safe under its duty to protect the use and enjoyment of the highway.
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Bristol City Council (24 021 347)
Statement Upheld Council tax support 14-Jan-2026
Summary: Ms X complained the Council delayed considering her application for council tax reduction. She also complained about the Council’s complaint handling. Mrs X said this distressed her and she may be paying more for her council tax. Based on current evidence we are minded to find there was fault in the way the Council did not communicate the decision, and its complaint handling was poor. This frustrated Ms X, and she was put to time and trouble to complain. The Council agreed to apologise, make a financial payment and issue guidance to its staff.
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Bristol City Council (25 008 830)
Statement Closed after initial enquiries Council tax 08-Jan-2026
Summary: We will not investigate this complaint about the Council’s council tax recovery action. This is because it is unlikely we would find fault by the Council. The Council has taken satisfactory action because it has removed costs and fees charged.
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Bristol City Council (25 011 837)
Statement Closed after initial enquiries Trees 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to maintain a tree behind Miss X’s home and that it kept inaccurate records. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Bristol City Council (25 010 075)
Statement Closed after initial enquiries Disabled facilities grants 05-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s assessment of his needs and refusal to build a ground floor extension to his property. There is not enough of evidence of fault by the Council to warrant investigation by us.
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Bristol City Council (25 009 903)
Statement Closed after initial enquiries Refuse and recycling 16-Dec-2025
Summary: We will not investigate this complaint about missed waste collections. This is because there is not enough evidence of fault to justify investigating.
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Bristol City Council (25 020 680)
Statement Closed after initial enquiries Other 15-Dec-2025
Summary: We will not investigate Mrs B’s complaint about damage to her property. This is because it is not our role to decide negligence claims and the alleged injustice is not significant enough to justify our involvement.