Oxfordshire County Council (23 017 446)

Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2024

Summary: We will not investigate this complaint about the way the Council considered a complaint about the conduct of a councillor. We do not consider the complainant has suffered a significant personal injustice to warrant an investigation.

Ashfield District Council (23 017 307)

Statement Closed after initial enquiries Councillor conduct and standards 27-Mar-2024

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Councillor Code of Conduct complaint. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

London Borough of Brent (23 020 772)

Statement Closed after initial enquiries Other 27-Mar-2024

Summary: We will not investigate this complaint that the Council sent Miss X’s confidential data to a third party. This is because this is best dealt with by the Information Commissioner's Office.

Epsom & Ewell Borough Council (23 007 728)

Statement Upheld Other 27-Mar-2024

Summary: Mr X complained the Council failed to notify him about the outcome of an enforcement investigation, failed to respond to complaints and failed to deal with a community trigger request causing anxiety and distress. The Council failed to respond to two complaints made about rats. A suitable remedy for this fault is agreed.

Lancashire County Council (23 017 676)

Statement Closed after initial enquiries Land 26-Mar-2024

Summary: We will not investigate this complaint about the Council’s assessment of monies owed by the complainant in connection with his purchase of formally owned Council land. This is because Mr Z’s complaint refers to alleged negligence and points of law which are best resolved through the courts. We do not consider there is any exceptional reason why Mr Z cannot take the matters alleged to court.

Hampshire & Isle of Wight Fire and Rescue Service (23 017 800)

Statement Closed after initial enquiries Other 26-Mar-2024

Summary: will not investigate this complaint about the way in which how a fire engine was driven. This is because it is reasonable for the complainant to resort to court action to decide if the Fire Service is liable for compensation.

London Borough of Hillingdon (23 018 252)

Statement Closed after initial enquiries Leisure and culture 26-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision not to replace the flooring at an outdoor gym. This is because an investigation would be unlikely to find fault with the Council’s actions.

Devon County Council (23 018 797)

Statement Closed after initial enquiries Other 26-Mar-2024

Summary: We will not investigate this complaint about how the Council dealt with a freedom of information request. This is because it is reasonable for them to refer the matter to the Information Commissioner and then, if needed, to a tribunal.

Telford & Wrekin Council (23 016 709)

Statement Closed after initial enquiries Other 25-Mar-2024

Summary: We will not investigate this complaint the Council’s delay in correcting information affected a property sale. It is reasonable for the complainant to pursue the matter in the courts.

London Borough of Camden (23 005 209)

Statement Upheld Other 25-Mar-2024

Summary: Ms X complained about the way the coroner’s office handled the investigation of the death of her son. Most of the complaint is not within our jurisdiction but there was fault by the Council in how it responded to the complaint.