Archive has 843 results
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Statement Not upheld Homelessness 28-Mar-2022
Summary: Mrs X complains for Mr Y about the way the Council responded when he became homeless and the suitability of temporary accommodation it provided. The Ombudsman has found no evidence of fault in the way the Council considered these matters to May 2021 when it accepted a main housing duty towards Mr Y. It would be reasonable for Mr Y to exercise his right of review of the suitability of the temporary accommodation offered as the Council has accepted a main housing duty. So, we have completed our investigation.
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London Borough of Brent (21 018 751)
Statement Closed after initial enquiries Other 27-Mar-2022
Summary: We will not investigate Mrs B’s complaint about a fine for an alleged housing-related offence. This is because it is reasonable for Mrs B to put in an appeal to the first tier tribunal.
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London Borough of Wandsworth (21 006 909)
Statement Not upheld Allocations 27-Mar-2022
Summary: Mrs Y complains about the length of time she has been in Band A under the Council’s housing allocations scheme. We do not find the Council at fault for not making an offer of housing. It has followed its housing allocations scheme and given the application a high priority. It has not made an offer due to the shortage of accommodation.
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London Borough of Barking & Dagenham (21 015 957)
Statement Closed after initial enquiries Allocations 27-Mar-2022
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Bexley (21 017 806)
Statement Closed after initial enquiries Homelessness 27-Mar-2022
Summary: We will not investigate this complaint about the Council’s decision to end its housing duty to Miss X. Miss X has appealed that decision therefore it is outside our jurisdiction. Miss X also complained about the Council’s decision not to provide temporary accommodation. We will not investigate this complaint as there is not enough evidence of fault in the way it was made.
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Birmingham City Council (21 018 162)
Statement Closed after initial enquiries Other 27-Mar-2022
Summary: We cannot investigate this complaint about the Council failing to provide documentation of works done to a property it used to own. This is because it relates to the Council’s actions as a social landlord which is outside of the Ombudsman’s jurisdiction.
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West Suffolk Council (21 018 049)
Statement Closed after initial enquiries Allocations 27-Mar-2022
Summary: We will not investigate this complaint about the Council’s decision to reduce her priority on her housing application and to end its duty to rehouse here. This is because she had a right of appeal to court and it was reasonable to expect her to use this.
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London Borough of Lewisham (21 003 193)
Statement Not upheld Homelessness 27-Mar-2022
Summary: Ms X complained the Council failed to investigate a burglary she suffered at her temporary accommodation property. I ended my investigation. This is because there is not enough evidence of fault to justify further investigation and we cannot achieve the outcome Ms X wants.
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Westminster City Council (21 018 819)
Statement Closed after initial enquiries Managing council tenancies 25-Mar-2022
Summary: We will not investigate this complaint about the Council’s actions as a social housing landlord refusing Mr X’s housing transfer request. This is because we have no remit to consider complaints about the Council’s actions when it is acting as a social housing landlord.
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Birmingham City Council (21 017 490)
Statement Closed after initial enquiries Allocations 25-Mar-2022
Summary: We will not investigate this complaint about the Council not allowing the complainant to join the housing register. This is because there is insufficient evidence of fault in how the Council reached its decision.