Archive has 897 results
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London Borough of Sutton (21 016 357)
Statement Closed after initial enquiries Council tax 01-Mar-2022
Summary: We will not investigate this complaint about the council tax empty homes premium. This is because there is insufficient evidence of fault by the Council and because the problem has been resolved.
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London Borough of Ealing (21 016 121)
Statement Closed after initial enquiries Council tax 28-Feb-2022
Summary: We will not investigate this complaint about council tax liability. Part of the period has already been considered by a court of law and it would be reasonable for the complainant to appeal to the Valuation Tribunal against any demand from the Council for the current year. There is no fault in the Council not awarding council tax support if the taxpayer has not made a claim for it, regardless of whether the person is entitled separately to Universal Credit.
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Kirklees Metropolitan Borough Council (21 016 215)
Statement Closed after initial enquiries Other 28-Feb-2022
Summary: We will not investigate this complaint about the Citizen’s Advice as they are not a body within jurisdiction.
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Eastleigh Borough Council (21 016 671)
Statement Closed after initial enquiries Council tax 28-Feb-2022
Summary: We will not investigate this complaint about the Council refusing Miss X a council tax exemption. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There was a right to appeal to a tribunal, which it would have been reasonable to expect Miss X to use.
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London Borough of Southwark (21 016 515)
Statement Closed after initial enquiries Council tax 25-Feb-2022
Summary: We will not investigate this complaint about costs associated with a Liability Order for council tax arrears because there is insufficient evidence of fault by the Council.
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Coventry City Council (21 016 099)
Statement Closed after initial enquiries Council tax 25-Feb-2022
Summary: We will not investigate Mr X’s complaint about how the Council handled a reassessment of his council tax support claim. Mr X has a right of appeal to the Valuation Tribunal if he disagrees with the decision. It is reasonable for him to go to the Information Commissioner if he has a data protection complaint.
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North Tyneside Metropolitan Borough Council (21 002 315)
Statement Upheld Covid-19 25-Feb-2022
Summary: Mr X complained the Council unfairly excluded home-based businesses from its COVID-19 Local Restrictions Support Grant scheme. He also said the Council gave misleading information about its grant schemes and failed to exercise discretion. The Ombudsman found the Council was at fault for not keeping a record of its decision-making. However, the fault did not cause Mr X an injustice. The Ombudsman did not find evidence the Council misrepresented its grant schemes.
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Leicester City Council (21 015 455)
Statement Closed after initial enquiries Covid-19 24-Feb-2022
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a COVID-19 Test and Trace support payment. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council.
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Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Feb-2022
Summary: We will not investigate this complaint about the suspension and termination of Mrs X’s housing benefit claim. It is reasonable for Mrs X to appeal to the independent First-Tier benefits tribunal about the decision that she is no longer entitled to benefit for the period in question.
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Statement Closed after initial enquiries Council tax 24-Feb-2022
Summary: We will not investigate Mr X’s complaint about council tax banding. This is because Mr X had a right of appeal to the Valuation Tribunal and it would have been reasonable for him to use that right.