Northumberland County Council (20 012 279)

Statement Closed after initial enquiries Planning applications 29-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is no evidence of fault by the Council affecting its decision.

Wyre Borough Council (20 012 358)

Statement Closed after initial enquiries Planning applications 29-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is no evidence of fault affecting its decision.

London Borough of Redbridge (20 002 960)

Statement Upheld Planning applications 26-Mar-2021

Summary: Mrs Y complains about the Council’s decision to grant planning permission for an extension to a neighbouring house. We find fault because the Council delayed in registering some consultation responses. Mrs Y’s response was processed and considered, but her neighbour’s response was not. The planning report also wrongly referred to a nearby development which is subject to enforcement action. However, we find the fault caused no injustice because the Council took account of all relevant and material planning considerations. On balance we find it was unlikely to have reached a different decision in the absence of fault. There is no evidence of fault in the other matters complained about.

South Downs National Park Authority (20 005 566)

Statement Not upheld Planning applications 26-Mar-2021

Summary: Mrs X complained about the Council’s decision to approve a planning application for development on land behind her property. We ended our investigation as we are unlikely to be able to decide the outcome would have been any different.

Somerset West and Taunton Council (20 005 575)

Statement Not upheld Planning applications 26-Mar-2021

Summary: Mr X complained about the Council’s decision to approve development of land at the side of his home. We found no fault in the decision-making process.

East Suffolk Council (20 005 649)

Statement Upheld Enforcement 26-Mar-2021

Summary: The Council gave incorrect advice on a planning enforcement matter. This was fault and put the complainant to unnecessary time and trouble. A recommendation for a time and trouble payment is made.

Bournemouth, Christchurch and Poole Council (20 009 413)

Statement Closed after initial enquiries Planning applications 26-Mar-2021

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

London Borough of Southwark (20 011 132)

Statement Closed after initial enquiries Building control 26-Mar-2021

Summary: We will not investigate this complaint about how the Council dealt with a building regulation application. This is because we are unlikely to find fault. The Council has also already provided a suitable remedy for issues with its complaint handling.

Lake District National Park Authority (20 012 176)

Statement Closed after initial enquiries Planning applications 26-Mar-2021

Summary: We will not investigate this complaint about how the Planning Authority dealt with an application for a development near the complainant’s property. This is because we are unlikely to find fault by the Council. The complainant also has not been caused significant injustice by the alleged fault.

West Lindsey District Council (20 012 203)

Statement Closed after initial enquiries Enforcement 26-Mar-2021

Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to enforce against a business owner creating a car park access in a front boundary wall. There is not enough evidence of fault by the Council to warrant our investigation. Even if there has been fault by the Council here, the matter does not cause Mrs X sufficient personal injustice to justify our investigation.