Surrey County Council (20 009 238)

Statement Closed after initial enquiries Other 02-Feb-2021

Summary: We will not investigate Mrs X’s complaint about incorrect information entered on her father’s death certificate. This is because there is not enough evidence of fault by the Council.

Adur District Council (20 009 368)

Statement Closed after initial enquiries Leisure and culture 02-Feb-2021

Summary: Mr X complains the Council has unfairly evicted him from his allotment plot. We will not investigate the complaint because we are unlikely to find evidence of fault.

Cheshire West & Chester Council (20 009 435)

Statement Closed after initial enquiries Other 01-Feb-2021

Summary: We will not investigate Mr X’s complaint about damage to his car from a falling branch. We cannot decide liability in such matters. Mr X is unhappy with how the Council has dealt with his complaint, but we will not look at the handling of his complaint as an individual issue.

Royal Borough of Kingston upon Thames (20 009 464)

Statement Closed after initial enquiries Other 01-Feb-2021

Summary: We cannot investigate this complaint about an officer’s advice to a Councillor regarding Miss Q’s queries about her water rates. This is because Miss Q’s water rates are outside our jurisdiction and we cannot investigate a complaint about the Council’s actions in relation to them.

Dudley Metropolitan Borough Council (20 008 062)

Statement Closed after initial enquiries Leisure and culture 29-Jan-2021

Summary: We will not investigate Mr X’s complaints about the Council’s purchase of Christmas trees and its refusal to ban dogs from public green spaces. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

East Sussex County Council (20 009 336)

Statement Closed after initial enquiries Other 29-Jan-2021

Summary: We cannot investigate Mr X’s complaint about the Council’s failure to include his property in a project to upgrade broadband services in its area. This is because the complaint does not concern a local government administrative function; it therefore falls outside our jurisdiction.

London Borough of Ealing (20 009 052)

Statement Closed after initial enquiries Commercial and contracts 28-Jan-2021

Summary: We will not exercise discretion to investigate this complaint about the Council ending a garage tenancy. This is because the complaint is late with no good reason to investigate the complaint now.

Herefordshire Council (20 009 375)

Statement Closed after initial enquiries Councillor conduct and standards 28-Jan-2021

Summary: Mrs X complains about the Council’s decision on her complaint she made to it about the conduct of a councillor which has caused Mrs X upset. We will not investigate as it is unlikely we will find fault by the Council and the injustice to Mrs X is not sufficient to warrant our involvement.

Bristol City Council (20 008 940)

Statement Closed after initial enquiries Leisure and culture 27-Jan-2021

Summary: Mr X complains the Council would not allow him access to his kayak during Covid-19 lockdown and seeks a partial refund for the storage fee he has paid to it. We will not investigate as it is unlikely we can add to what the Council has said or achieve the outcome Mr X seeks.

Leicester City Council (20 009 204)

Statement Closed after initial enquiries Covid-19 27-Jan-2021

Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to refund her gym membership fee. This is because there is not enough evidence of fault by the Council.