London Borough of Barking & Dagenham (20 010 869)

Statement Closed after initial enquiries Other 19-Feb-2021

Summary: We will not investigate this complaint about a car being stolen from a rented garage. This is because part of the complaint is late and it is unlikely we would find evidence of fault by the Council causing injustice so there is no good reason to investigate that part now. It would be reasonable to allow the Council’s insurance department to investigate and if unsatisfied, to pursue the loss of the car through the courts and, complain to the ICO about the Council not providing him with information.

City of York Council (20 006 365)

Statement Upheld Commercial and contracts 18-Feb-2021

Summary: Mrs X complains the Council wrongly disposed of belongings from a garage it leased to her husband for a second time. The Council has accepted there was fault. It has apologised, made service improvements and offered payments for Mrs X’s time, trouble and distress. I am satisfied these are a suitable remedy for the injustice caused. The courts are better placed to deal with the dispute about the value of the lost property.

Rutland County Council (20 010 209)

Statement Closed after initial enquiries Covid-19 18-Feb-2021

Summary: We cannot investigate Miss X’s complaint that the Council misused emergency powers to allocate £50,000 of taxpayer money to a non-emergency project. This is because the issue affects all or most of the people in the Council’s area. We cannot investigate Miss X’s complaint that the Council did not follow the proper process in recruiting for the project as it concerns a personnel matter.

Nottinghamshire County Council (20 010 286)

Statement Closed after initial enquiries Land 18-Feb-2021

Summary: We will not investigate this complaint about Mr X’s garden and whether a section of it is part of the adopted highway. This is because it is a matter for the courts to decide the extent of the adopted highway.

North Yorkshire County Council (20 010 042)

Statement Closed after initial enquiries Other 17-Feb-2021

Summary: We will not investigate Miss X’s complaint about a data breach by the Council which has impacted on Miss X’s mental health. This is because the Information Commissioner’s Office is best placed to deal with this complaint and we cannot achieve the outcome Miss X seeks.

Gateshead Metropolitan Borough Council (20 008 880)

Statement Closed after initial enquiries Councillor conduct and standards 16-Feb-2021

Summary: A man complained that the Council did not properly investigate his allegation that a Councillor had breached its Code of Conduct for Members, and unreasonably failed to take further action against the Councillor. But we do not have grounds to investigate this matter because there is no sign of fault by the Council which caused the man a significant injustice.

Bristol City Council (20 009 999)

Statement Closed after initial enquiries Leisure and culture 16-Feb-2021

Summary: We will not investigate Mr B’s complaint about the Council’s decision to create an unusual allotment plot without considering the impact on him. This is because it is unlikely we would find fault by the Council and achieve the outcome he wants.

Stratford-on-Avon District Council (20 010 362)

Statement Closed after initial enquiries Councillor conduct and standards 15-Feb-2021

Summary: Mr X complains about the Council’s handling of his complaint made against a councillor. We will not investigate the complaint because it is unlikely we will find evidence of fault by the Council.

West Lancashire Borough Council (20 010 108)

Statement Closed after initial enquiries Other 15-Feb-2021

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to introduce a policy restricting the number of traders selling certain goods at a market. This is because it is unlikely we would find fault by the Council.

Brighton & Hove City Council (20 009 383)

Statement Closed after initial enquiries Other 15-Feb-2021

Summary: We will not investigate Mr X’s complaint about the Council’s decision to use the term BME (Black and Minority Ethnic) instead of BAME (Black, Asian and Minority Ethnic). This is because there is not enough evidence of fault by the Council and so we cannot question its decision.