Leicester City Council (18 019 953)

Statement Upheld Other 14-Jan-2021

Summary: Mr X complained the Council did clearance works to the garden of his home without giving him any notice. Or, if any notice was given, it was not in large print which he needs because of his visual impairment, which the Council is aware of. He considered to remedy the damage done would cost £30,000. There was fault by the Council which has caused some injustice to Mr X. The Council will apologise and review its procedures.

Suffolk County Council (20 008 355)

Statement Closed after initial enquiries Commercial and contracts 14-Jan-2021

Summary: We will not investigate Mr X’s complaint about the Council’s threat of legal action against his company. This is because the courts are better placed to deal with the issues Mr X has raised.

London Borough of Merton (20 008 458)

Statement Closed after initial enquiries Other 14-Jan-2021

Summary: Mr X says the Council changed his address without consulting him in 2015. He says he became aware of the matter in 2017 but is only recently affected by the change. We will not investigate this complaint as it is too late. We have seen no reason why Mr X could not have complained much sooner. And we cannot achieve the outcome he is seeking.

West Sussex County Council (20 008 882)

Statement Closed after initial enquiries Councillor conduct and standards 13-Jan-2021

Summary: We cannot investigate the Council’s refusal to consider the complainant’s concerns about the conduct of a school governor.

South Holland District Council (19 021 024)

Statement Upheld Councillor conduct and standards 12-Jan-2021

Summary: the complainant says the Council amended its planning committee’s convention on voting at deferred meetings leading it to approve a planning application it would not have approved. The Council says it acted in line with legal advice and the change did not affect the final decision. We find the Council acted with fault.

Tendring District Council (20 008 353)

Statement Closed after initial enquiries Elections and electoral register 12-Jan-2021

Summary: We will not investigate this complaint that the Council is harassing the complainant by asking her to provide information for the electoral register. This is because there is insufficient evidence of fault by the Council and because the complainant could complain to the Information Commissioner.

Corby Borough Council (20 008 852)

Statement Closed after initial enquiries Other 11-Jan-2021

Summary: We will not investigate Mr X’s complaint about the Council’s response to his request for information. This is because the Information Commissioner’s Office is the appropriate body to consider Mr X’s complaint.

Devon County Council (20 007 709)

Statement Closed after initial enquiries Other 11-Jan-2021

Summary: We will not investigate this complaint about advice given by the Council to staff at a nursery which led to the involvement of Ofsted in the running of the nursery. This is because we cannot link the claimed fault to the injustice the complainant says she has suffered.

New Forest District Council (20 008 231)

Statement Closed after initial enquiries Councillor conduct and standards 11-Jan-2021

Summary: We will not investigate how the Council considered complaints about the conduct of a parish councillor. We are unlikely to find fault affected the Council’s decisions not to pursue the complaints.

Cannock Chase District Council (20 009 191)

Statement Closed after initial enquiries Other 08-Jan-2021

Summary: Miss X seeks compensation for injuries she sustained after attempting to carry out work at her council property that she says the Council told her to do, as it would not do it. We cannot investigate this as we have no legal remit to look at complaints relating to the Council’s management of its social housing. Additionally, this is a matter for the courts.