Hertfordshire County Council (20 012 722)

Statement Closed after initial enquiries Other 31-Mar-2021

Summary: Ms X complains about the way she was treated when she went to register the birth of her child. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different result.

Arun District Council (20 013 607)

Statement Closed after initial enquiries Commercial and contracts 30-Mar-2021

Summary: We will not investigate Mr C’s complaint that the Council breached the terms of a garage licence agreement by not repairing a leak in the garage roof. This is because the courts are in the best position to decide the issues Mr C complains about. Mr C may put in a money claim to court and we find it is reasonable for him to do this.

London Borough of Haringey (20 013 914)

Statement Closed after initial enquiries Other 30-Mar-2021

Summary: We will not investigate Miss B’s complaint that the Council failed to ensure her personal information was not shared. This is because it is unlikely we could add anything to the investigation the Council has already carried out.

Southend-on-Sea City Council (20 012 384)

Statement Closed after initial enquiries Other 29-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s handling of two personal data breaches. This is because this is a matter best considered by the Information Commissioner’s Office.

London Borough of Hounslow (20 011 430)

Statement Closed after initial enquiries Councillor conduct and standards 26-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s response to a code of conduct complaint he made against a councillor. This is because there is not enough evidence of fault to warrant an investigation.

Norwich City Council (20 011 674)

Statement Closed after initial enquiries Leisure and culture 26-Mar-2021

Summary: Mr X complained about the Council’s failure to ensure that neighbouring allotment plots were kept free of weeds which seeded onto his own plot. We will not investigate this complaint. This is because there is insufficient evidence of injustice which would warrant an investigation.

Shropshire Council (20 012 629)

Statement Closed after initial enquiries Councillor conduct and standards 26-Mar-2021

Summary: We will not investigate this complaint about the Council’s decision not to investigate a complaint that several councillors had breached the code of conduct. There is no evidence of fault in the way the Council considered the complaint.

Wakefield City Council (20 000 985)

Statement Not upheld Commercial and contracts 25-Mar-2021

Summary: Mr X complains the Council has not dealt properly with the tendering process for a contract. The Ombudsman will not investigate Mr X’s complaint further because it would have been reasonable for Mr X to take the matter to court.

Basildon Borough Council (20 012 423)

Statement Closed after initial enquiries Other 24-Mar-2021

Summary: Mrs X complains about an advertisement placed by a company which works with the Council for a competition to design a mural for a building that had not at that time been granted planning permission. Mrs X is concerned that due process is not being followed. We will not investigate as Mrs X is not caused a significant personal injustice from her complaint.

Craven District Council (20 009 755)

Statement Closed after initial enquiries Other 23-Mar-2021

Summary: We will not investigate this complaint about the Council’s termination of a tenancy for a garage plot. This is because it is unlikely we would find fault by the Council and because we cannot achieve the outcome the complainant wants.