Bristol City Council (19 016 894)

Statement Not upheld Fostering 17-Mar-2021

Summary: Ms X complained that she was bullied and intimidated by her social worker and decisions the Council made about foster care arrangements were wrong. We did not find there was fault in the way the Council reached the decisions she complains about.

City of Wolverhampton Council (19 021 183)

Statement Closed after initial enquiries Child protection 17-Mar-2021

Summary: We will not investigate this complaint about the actions of the Council’s children’s services in relation to Child Protection Procedures and support for the complainant’s family. This is because we are unlikely to find evidence of fault in the actions of the Council and we cannot provide the outcomes that the complainant requested.

East Sussex County Council (20 011 178)

Statement Closed after initial enquiries Other 17-Mar-2021

Summary: We will not investigate this complaint about the advice provided to the complainant by the Council’s Children’s Services regarding her application to become the carer of a child. This is because there is no fault in the Council’s actions.

Hertfordshire County Council (20 002 801)

Statement Not upheld Child protection 17-Mar-2021

Summary: Mr and Mrs X complained about the way the Council handled a child safeguarding referral, their freedom of information and subject access requests and its communications with Mr X. There was no fault in the Council’s actions.

Gloucestershire County Council (20 004 771)

Statement Upheld Looked after children 16-Mar-2021

Summary: Mr X complains about the care of his daughter in foster care, about the Council’s unjustified restrictions on his contact with her and about the Council’s poor communications and complaints handling. The Council is only at fault in its communications. It had already remedied its fault with an apology to Mr X before he approached us.

Tameside Metropolitan Borough Council (20 007 085)

Statement Upheld Child protection 16-Mar-2021

Summary: Miss X complains that the Council wrongly removed her children, coerced her into signing an agreement for their care, failed to return them for almost five weeks and made inaccurate statements about her family to court. The Council’s initial proposed remedy of £500 is inadequate. It has agreed to pay Miss X a further £1,000.

Durham County Council (20 011 658)

Statement Closed after initial enquiries Other 16-Mar-2021

Summary: We cannot investigate Ms X’s complaint about the accuracy of information the Council gave a Court and the way it was prepared. This forms part of legal proceedings which we cannot investigate.

Cumbria County Council (20 011 148)

Statement Closed after initial enquiries Other 16-Mar-2021

Summary: We cannot and will not investigate Mrs and Mr X’s complaint about lack of contact with a child the Council looks after. A Court is currently considering the child’s contact arrangements and we cannot obtain the outcome they seek.

London Borough of Islington (20 000 981)

Statement Closed after initial enquiries Child protection 15-Mar-2021

Summary: We will not investigate Miss X’s complaints about the way children services are caring for her child. It is unlikely we could significantly add to the Council’s replies to her.

London Borough of Ealing (20 001 255)

Statement Closed after initial enquiries Other 15-Mar-2021

Summary: We will not investigate Mr X’s complaint about a Council assessment and the failure of the Council to protect his child from harm by her mother. These matters are not separable from the residence of his child, which is currently subject to court proceedings.