Buckinghamshire Council (20 004 920)

Statement Upheld Child protection 11-Feb-2021

Summary: The Council upheld some of Mr B’s complaint that it failed to provide reports before conferences. It also failed to address the concerns Mr B raised about inaccuracies in some reports and minutes. This caused Mr B avoidable distress. The Council agrees actions to remedy the injustice caused to Mr B.

London Borough of Hackney (19 012 615)

Statement Closed after initial enquiries Child protection 10-Feb-2021

Summary: We will not investigate Mr X’s complaint about the Council harassing him and his daughter since 2019. There is insufficient evidence of fault to warrant an investigation.

London Borough of Lambeth (19 015 006)

Statement Not upheld Other 10-Feb-2021

Summary: Mr X complains the Council’s offer of a remedy payment on the conclusion of court proceedings does not reflect the costs he incurred or reflect the agreed outcome of an independent investigation into his complaints. We have found no evidence of fault in the way the Council considered these matters so have completed our investigation.

Durham County Council (20 009 205)

Statement Closed after initial enquiries Child protection 10-Feb-2021

Summary: We cannot investigate Miss X’s complaint about who cares for her children as a Court decided that. We should not investigate her complaint about data sharing as the Information Commissioner’s Office is better placed.

Durham County Council (20 009 619)

Statement Closed after initial enquiries Other 10-Feb-2021

Summary: We cannot investigate Ms X’s complaint about the Council’s views on Ms X’s children’s care or the information the Council gave a Court. We cannot investigate the conduct of legal proceedings and the Court is currently considering the children’s care.

Middlesbrough Borough Council (20 009 760)

Statement Closed after initial enquiries Child protection 10-Feb-2021

Summary: We will not investigate Mr X’s complaint about data sharing. The Information Commissioner’s Office is better placed.

Lancashire County Council (20 009 936)

Statement Closed after initial enquiries Other 10-Feb-2021

Summary: We cannot investigate Mr B’s complaint that the Council has been at fault in its involvement with his family, resulting in his children being placed in foster care. This is because the actions about which he has complained are not separable from matters which have been considered and decided in court.

Swindon Borough Council (19 016 947)

Statement Not upheld Child protection 09-Feb-2021

Summary: We cannot investigate many of the points Mr C raised in his complaint about how the Council dealt with safeguarding concerns about his grandson, because the matters have been considered in court. There is no evidence of fault in how the Council dealt with supervision of contact between the Mr C’s grandchild and his parents.

London Borough of Lewisham (20 001 550)

Statement Upheld Other 09-Feb-2021

Summary: the Council made mistakes when it removed Mr X from his foster carer, Mr F, following Mr F’s arrest. The Council has apologised for its mistakes and offered a suitable remedy.

Kent County Council (20 009 698)

Statement Closed after initial enquiries Child protection 09-Feb-2021

Summary: We will not investigate Mr X’s complaint about the conduct of a social worker in a matter of the disputed contact and residence of children. He has a right to go to court it would be reasonable to use.