Archive has 1245 results
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London Borough of Merton (19 018 182)
Statement Closed after initial enquiries Street furniture and lighting 10-Mar-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about a personal injury claim. It is reasonable to expect Ms X to resort to court action for the compensation she seeks. The complaint is therefore outside the Ombudsman’s legal remit.
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London Borough of Barking & Dagenham (19 018 200)
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for her to make a statutory declaration to the Traffic Enforcement Centre at Northampton County Court.
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Birmingham City Council (19 016 472)
Statement Closed after initial enquiries Other 10-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s refusal to grant permission for a dropped kerb. Any complaint about the Council’s 2015 decision is late and it is unlikely we would find fault affecting its more recent decision.
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Hampshire County Council (19 004 597)
Statement Not upheld Other 09-Mar-2020
Summary: Solicitors complained on behalf of Mr X about the way the Council has handled an issue of highway rights. The Ombudsman does not find fault with the Council’s main decision-making and it is unlikely investigation of related issues will lead to a different outcome for Mr X.
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Transport for London (19 013 305)
Statement Not upheld Parking and other penalties 09-Mar-2020
Summary: The Ombudsman has completed his investigation because he is satisfied the Authority has taken appropriate steps to address Mr X’s complaint regarding two penalty charge notices.
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London Borough of Hillingdon (19 016 005)
Statement Closed after initial enquiries Parking and other penalties 09-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the Council refusing the complainant’s application for a vehicle crossover. This is because there is insufficient evidence of administrative fault in the way the Council reached its final decision on the application.
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Statement Closed after initial enquiries Parking and other penalties 09-Mar-2020
Summary: The Ombudsman will not investigate this complaint arising from a penalty charge notice for a parking contravention. The complainant had a right of appeal against the penalty charge notice. We are unlikely to find other fault has caused the complainant injustice that would justify the Ombudsman’s involvement.
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Lancashire County Council (19 016 526)
Statement Closed after initial enquiries Parking and other penalties 09-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s administration of an application for a Residents’ Blue Badge holders parking bay. This is because it is unlikely he would find fault by the Council in the way it administered the application, or that this has caused any injustice to the complainant.
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Liverpool City Council (19 016 978)
Statement Closed after initial enquiries Highway repair and maintenance 09-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about financial loss caused by repairs to the public highway close to his business. This is because any dispute about liability for financial loss is a matter for the courts.
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Sunderland City Council (19 017 094)
Statement Closed after initial enquiries Parking and other penalties 09-Mar-2020
Summary: The Ombudsman will not investigate this complaint about a penalty charge notice issued by the Council when the complainant forgot to renew his parking permit. It is reasonable to expect the complainant to use his right of appeal to a statutory tribunal if he wants to challenge the penalty charge, and there is insufficient evidence of fault in the way the Council administered its permit scheme.