Other Categories archive 2019-2020


Archive has 559 results

  • Reading Borough Council (19 017 130)

    Statement Closed after initial enquiries Leisure and culture 03-Mar-2020

    Summary: Ms X complains about the treatment of the staff at a Council gym. The Ombudsman will not investigate this complaint because there is insufficient injustice to warrant investigation.

  • Leeds City Council (19 017 462)

    Statement Closed after initial enquiries Leisure and culture 03-Mar-2020

    Summary: The Ombudsman will not investigate Ms X’s complaint about the Council’s refusal to publicise a local event run by her group. This is because the issue is more appropriate for consideration by the courts.

  • Wychavon District Council (19 017 670)

    Statement Closed after initial enquiries Councillor conduct and standards 02-Mar-2020

    Summary: The Ombudsman has no power to investigate a complaint about matters when the complainant was a councillor.

  • Royal Borough of Greenwich (19 018 048)

    Statement Closed after initial enquiries Commercial and contracts 02-Mar-2020

    Summary: The Ombudsman will not investigate Ms X’s complaint that the Council illegally purchased her property from a third party who had no right to sell it. This is because the matter is more appropriate for consideration by the courts.

  • London Borough of Croydon (19 018 197)

    Statement Closed after initial enquiries Other 02-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council has delayed in responding to his information request. This is because the Information Commissioner’s Office is best placed to deal with this matter.

  • Herefordshire Council (19 015 421)

    Statement Closed after initial enquiries Councillor conduct and standards 02-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint as he is unlikely to find fault in the way the Council considered his complaint about the conduct of a town councillor.

  • London Borough of Haringey (19 017 069)

    Statement Closed after initial enquiries Commercial and contracts 02-Mar-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that the Council has failed to pay for services his company has provided for it. It reasonable to expect Mr X to resort to court action for the money owed, and other resultant expenses, and so the complaint is outside the Ombudsman’s legal remit.

  • Maldon District Council (19 017 116)

    Statement Closed after initial enquiries Councillor conduct and standards 02-Mar-2020

    Summary: The Ombudsman cannot investigate Mr B’s complaint about the Council’s failure to address complaints he has made against a local councillor. This is because the complaint falls outside our jurisdiction.

  • Rochdale Metropolitan Borough Council (19 018 954)

    Statement Closed after initial enquiries Other 29-Feb-2020

    Summary: The Ombudsman cannot investigate Mr X’s complaint that the Council will not give him information he has requested about a resident. Mr X complains as a councillor which means his complaint is outside the Ombudsman’s legal remit.

  • Bracknell Forest Council (19 017 904)

    Statement Closed after initial enquiries Councillor conduct and standards 28-Feb-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint that a Councillor did not tell him they were going to object to his planning application. This is because the complaint is late and there is no good reason for the Ombudsman to disapply the law and investigate now. The substantive decision causing Mr X injustice was the Council’s refusal of planning permission, for which he had a right of appeal it would have been reasonable for him to use.

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