Milton Keynes Council (18 019 649)

Statement Closed after initial enquiries Other 23-Jan-2020

Summary: Mr X complained about the Councils ongoing restriction of his contact with the Children’s Services Department. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation. We will not investigate other issues raised as they have been considered within previous complaints.

Sheffield City Council (19 010 830)

Statement Closed after initial enquiries Commercial and contracts 23-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s termination of a garage tenancy agreement. This is because it is unlikely we would find fault by the Council or that we could reasonably achieve anything for Mr X.

Hertfordshire Fire & Rescue Service (19 015 457)

Statement Closed after initial enquiries Other 23-Jan-2020

Summary: The Ombudsman cannot investigate Ms B’s complaint that a Fire and Rescue Service (F&RS) member of staff is putting the service at risk by his behaviour. This is because the Ombudsman cannot investigate personnel matters. He will not investigate Ms B’s complaint about the way the F&RS has considered her complaint. This is because there is not enough evidence of fault to warrant an Ombudsman investigation.

Rotherham Metropolitan Borough Council (19 014 757)

Statement Closed after initial enquiries Other 23-Jan-2020

Summary: The Ombudsman will not investigate this complaint about problems the complainant had contacting the Council by phone. This is because the Council has provided a proportionate response and there is not enough injustice to warrant an investigation.

Uttlesford District Council (19 013 882)

Statement Closed after initial enquiries Councillor conduct and standards 23-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint. We have not seen any evidence of fault in the Council dealt with his complaint that one district and two parish councillors breached the code of conduct.

Tandridge District Council (19 013 649)

Statement Closed after initial enquiries Councillor conduct and standards 22-Jan-2020

Summary: Mr B complains about the conduct of a councillor in connection with his planning application. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council.

Sandwell Metropolitan Borough Council (19 013 710)

Statement Closed after initial enquiries Land 22-Jan-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about garages included in the registered title of the property he purchased recently. This is because it is reasonable to expect Mr B to go to court to seek a remedy if the issue is not resolved.

Leicester City Council (19 013 759)

Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2020

Summary: Mr B complains about the Council’s handling of his complaints about a councillor. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council.

Torbay Council (19 013 605)

Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint that a councillor breached its code of conduct. This is because we have not seen any evidence if fault in how the Council came to its decision.

Chichester District Council (19 009 739)

Statement Not upheld Other 17-Jan-2020

Summary: Mr B complains on behalf of his wife, Mrs B, that the Council has not responded to her complaint about its failure to delete her employment details from its records. Mr B complained to the Council that it used her employment details to wrongly apply for an attachment to earnings order. The Ombudsman has discontinued the investigation because there is another body better placed to consider this complaint; the Information Commissioner.