London Borough of Ealing (19 016 992)

Statement Closed after initial enquiries Other 10-Feb-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about the way the Council responded to his requests for information and his subsequent complaints. It is reasonable to expect Mr B to complain to the Information Commissioner’s Office.

Wiltshire Council (19 015 404)

Statement Closed after initial enquiries Other 10-Feb-2020

Summary: The Ombudsman will not investigate Ms B’s complaint about the poor service she received from the Council when booking her wedding ceremony. This is because there is insufficient evidence of fault by the Council or injustice caused to Ms B to warrant an investigation.

Norfolk County Council (19 014 394)

Statement Closed after initial enquiries Commercial and contracts 10-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the tendering process for a supply and installation contract. This is because it would have been reasonable for Mr X to take the matter to court.

Norfolk County Council (19 014 927)

Statement Closed after initial enquiries Other 10-Feb-2020

Summary: Mr B complains about the Council’s response to his concerns regarding a locked fire door at a bank whose premises he visits. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council.

London Borough of Hillingdon (19 006 672)

Statement Closed after initial enquiries Councillor conduct and standards 06-Feb-2020

Summary: Mr B complained the Council did not investigate his complaint about a councillor failing to refer him to the Housing Ombudsman properly. The Ombudsman will not consider this complaint as investigation is unlikely to find fault by the Council or significant personal injustice to Mr B.

Kingston Upon Hull City Council (19 013 966)

Statement Closed after initial enquiries Other 06-Feb-2020

Summary: Mr B complains the Council ignored male victims of domestic abuse in its conference on domestic abuse and about the way it dealt with his complaint about this matter. The Ombudsman will not investigate the complaint because it is unlikely an investigation will achieve any useful outcome.

Mid Sussex District Council (19 015 679)

Statement Closed after initial enquiries Leisure and culture 06-Feb-2020

Summary: The Ombudsman will not investigate this complaint about Council works on a park near the complainant’s home and the Council’s provision of information about the works. This is because there is no evidence of significant personal injustice to the complainant and it is unlikely we could add to a previous investigation by the Council.

Canterbury City Council (19 014 266)

Statement Closed after initial enquiries Councillor conduct and standards 06-Feb-2020

Summary: The Ombudsman will not investigate how the Council dealt with Mr X’s complaint about the conduct of one of its councillors. This is because it is unlikely he will find fault causing injustice to Mr X.

Liverpool City Council (19 015 042)

Statement Closed after initial enquiries Councillor conduct and standards 06-Feb-2020

Summary: The Ombudsman cannot investigate Mr X’s complaint about the Council’s decision on his complaint that a councillor breached the code of conduct. The Ombudsman cannot investigate complaints from bodies constituted for public service.

Basildon Borough Council (19 015 208)

Statement Closed after initial enquiries Councillor conduct and standards 06-Feb-2020

Summary: Mr X complains about the Council’s decision not to take any action on his complaint that a councillor breached the code of conduct. The Ombudsman will not investigate this complaint as we have not seen any evidence of fault in the way the Council made its decision.