Kirklees Metropolitan Borough Council (19 008 787)

Statement Not upheld School transport 10-Feb-2020

Summary: there is no fault in the Council’s decision to refuse Mr F’s request for a bus pass for his son, B, or his subsequent appeal. The Ombudsman cannot question decisions made without fault.

Kent County Council (19 009 864)

Statement Not upheld School transport 10-Feb-2020

Summary: Mrs M complains the Council refused her request for school transport for her son, B. B’s EHC Plan says Mrs M will provide his transport. Mrs M had a right of appeal to the Tribunal if she disagreed. Further investigation by the Ombudsman would not lead to a different outcome: the Ombudsman has neither the authority nor the expertise to decide the matter.

City of Bradford Metropolitan District Council (19 009 974)

Statement Not upheld School transport 10-Feb-2020

Summary: there is no fault in the Council’s decision to refuse Mr F’s application for school transport for his daughter, G, or his subsequent appeal. The Ombudsman cannot question decisions taken without fault.

Oxfordshire County Council (19 010 749)

Statement Upheld School transport 10-Feb-2020

Summary: Mr X complains about the Council’s decision to withdraw an offer of free home to school transport for his daughter, Y. There was some fault by the Council in how it administered free home to school transport. However, this did not cause Mr X an injustice which would require the Council take any action.

Corpus Christi Catholic College, Leeds (19 011 145)

Statement Not upheld School admissions 10-Feb-2020

Summary: Ms X complained the admissions appeals panel did not properly consider her child, Y’s appeal for a place at School C. She said that as a result, Y cannot go to school and is not currently receiving an education. The Ombudsman does not find fault in how the admissions appeal panel considered the appeal.

North Yorkshire County Council (19 014 735)

Statement Closed after initial enquiries School transport 08-Feb-2020

Summary: The Ombudsman will not investigate Mr C’s complaint that the Council was at fault in refusing his application and appeal for school transport for his son. This is because it is unlikely we would find fault on the Council’s part.

Kent County Council (19 015 083)

Statement Closed after initial enquiries School transport 08-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the decision not to provide his son with free transport to school. This is because there is not enough evidence of fault in how the Council has reached its decision and so we cannot question its merits.

Wokingham Borough Council (19 002 419)

Statement Not upheld School transport 07-Feb-2020

Summary: Mr A complained the Council did not properly consider his application and appeal for free school transport for his children. The Ombudsman has discontinued his investigation as during it the Council heard Mr A’s stage two appeal and offered him free school transport.

Oxfordshire County Council (19 003 630)

Statement Upheld School transport 07-Feb-2020

Summary: Mr and Mrs X complain about the way the Council decided their daughter was not eligible for free transport to school. They say the Council’s approach is unfair and inconsistent. There was some fault by the Council in how it administered free home to school transport. However, this did not cause Mr and Mrs X an injustice which would require the Council to take any action.

Sheffield City Council (19 004 255)

Statement Upheld Special educational needs 07-Feb-2020

Summary: Mrs B complained the Council failed to provide her sons with sufficient support for their education. There is evidence of fault leading to injustice and the Council has agreed to make a payment for missed education and uncertainty and to acknowledge delay in responding to her complaints.