Archive has 817 results
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Essex County Council (19 016 990)
Statement Closed after initial enquiries Other 24-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about social services’ involvement with his children because the complaint is late and there are no good reasons to exercise discretion to investigate the complaint now.
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Bristol City Council (19 018 906)
Statement Closed after initial enquiries Fostering 23-Feb-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council was at fault in failing to properly investigate an allegation against him and in the process leading to the decision to deregister him as a foster carer. This is because the matters about which Mr B complains are not separable from the those under consideration by the Independent Review Mechanism, and the level of any injustice caused to Mr B cannot be determined at this stage.
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Statement Closed after initial enquiries Other 22-Feb-2020
Summary: The Ombudsman will not investigate Mrs B’s complaint that the Council’s social worker has been at fault in her involvement with her children. This is because it concerns matters which can be raised in court, and we cannot achieve the outcome Mrs B wants.
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Cheshire East Council (19 016 182)
Statement Closed after initial enquiries Child protection 22-Feb-2020
Summary: The Ombudsman cannot investigate Miss C’s complaint that the Council’s social workers have been at fault in their involvement with her children. This is because we cannot investigate matters relating to court reports and cannot achieve the outcome Miss C wants.
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Luton Borough Council (19 016 278)
Statement Closed after initial enquiries Child protection 21-Feb-2020
Summary: The Ombudsman cannot investigate Ms X’s complaint about why her child became a looked after child. The Court decided this. Her other complaints have either been previously considered and decided or should not be investigated because of the late complaint rule.
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London Borough of Bromley (19 007 355)
Statement Not upheld Fostering 21-Feb-2020
Summary: Mr X complained about the Council’s failure to provide financial support to care for his two grandchildren and related matters. The Ombudsman has found no fault because Mr X refused to accept the backdated fostering allowance and there is no evidence to prove the other matters complained about.
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Statement Closed after initial enquiries Child protection 20-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the actions of the Council’s children’s services. This is because it is unlikely the Ombudsman could add to the Council’s investigation or achieve a different outcome for the complainant.
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Sunderland City Council (19 015 230)
Statement Closed after initial enquiries Friends and family carers 20-Feb-2020
Summary: The Ombudsman cannot investigate Mrs B’s complaint about information the Council provided in court proceedings for her children. It lies outside the Ombudsman’s jurisdiction because it is made in relation to matters that have been considered in court.
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West Sussex County Council (19 006 956)
Statement Not upheld Child protection 20-Feb-2020
Summary: Mr X complained the Council had not addressed all the concerns he raised about the parenting of his children by their mother. He was also unhappy with the decision to stop the child protection plan and support the children using a child in need plan. The Council was not at fault.
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London Borough of Barnet (19 007 118)
Statement Closed after initial enquiries Child protection 20-Feb-2020
Summary: The Ombudsman cannot investigate Ms J’s complaint about the Council’s involvement with Mr K’s family. This is because the complaint is about what happened in court, and the issues raised could have been considered in court.