Other Categories archive 2017-2018


Archive has 601 results

  • Royal Borough of Windsor and Maidenhead Council (17 011 902)

    Statement Not upheld Councillor conduct and standards 29-Mar-2018

    Summary: Mr and Mrs B complain about the Council Monitoring Officer's handling of their complaint about the conduct of a Parish Councillor. Any fault by the monitoring officer has not caused Mr and Mrs B a significant injustice. So, I have ended my investigation.

  • Cheshire East Council (17 014 186)

    Statement Not upheld Land 29-Mar-2018

    Summary: B Company complains for a client, Mr X, the Council failed to carry out a local authority search properly on a property he subsequently purchased as it missed information about a planning issue affecting his proposed use of the property. The Ombudsman will not investigate the complaint as there is another body better placed to investigate the complaint.

  • Bristol City Council (17 019 412)

    Statement Closed after initial enquiries Other 29-Mar-2018

    Summary: The Ombudsman cannot investigate this complaint that a Council employee sent inappropriate emails to the complainant. This is because the complaint does not relate to an administrative function of the Council.

  • Sheffield City Council (17 010 689)

    Statement Upheld Land 28-Mar-2018

    Summary: Mr and Mrs F complain the Council wrongly advised them about the sale of land to a third party. The Ombudsman has found fault which caused them uncertainty and a lost opportunity to bid for the land. The Council has agreed to make a payment to Mr and Mrs F and review how it implements its policy.

  • Cleveland Fire Brigade (17 018 511)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: The Ombudsman will not investigate Mr B's complaint about a comment made by a member of the fire service or the Authority's investigation into his subsequent complaint. This is because the personal injustice he says arises from the alleged fault relates to slander and reputational damage and he may seek a remedy in the courts. Mr B's complaint does not demonstrate any other significant injustice that the Ombudsman might seek to remedy.

  • Nottingham City Council (17 014 673)

    Statement Not upheld Leisure and culture 28-Mar-2018

    Summary: The Ombudsman will stop investigating a complaint of financial hardship due to the Council taking a payment from the complainant's bank account on the wrong date. The Council apologised, reviewed procedures and offered a financial remedy of £25. The Ombudsman has seen no evidence of a significant personal injustice to the complainant that would justify a higher remedy.

  • Birmingham City Council (17 018 322)

    Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2018

    Summary: The Ombudsman will not investigate Mr B's complaint about the way the Council dealt with his code of conduct complaint about a councillor. This is because it is unlikely an investigation would identify fault.

  • Rutland County Council (17 018 727)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: The Ombudsman will not investigate Mrs X's complaint about an alleged data breach by the Council. This is because the Information Commissioner's Office is the appropriate body to consider her concerns.

  • Leeds City Council (17 012 215)

    Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the actions of a Councillor and the Council's failure to investigate them. This is because the Councillor was not acting as a councillor at the time and her actions are not, therefore, within the Ombudsman's jurisdiction. There is no sign of significant fault in the way the Council handled the complaint. An investigation would not provide a different or better outcome for Mr X.

  • Sheffield City Council (17 018 719)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaints about the Council's responses to his allegations of financial mismanagement, breaches of data protection law, lack of support given to him in a safeguarding case and how it dealt with his complaints. There is insufficient evidence of significant personal injustice to Mr X and the Ombudsman cannot investigate some matters.