Archive has 817 results
Norfolk County Council (15 015 361)
Statement Upheld School transport 31-Mar-2016
Summary: The Council failed to properly consider Mr X's school transport appeal. It also failed to tell Mr X he could attend the Stage Two school transport appeal. The Council has agreed to our recommendations to offer Mr X a fresh appeal at which he will be able to speak and to ensure it considers a written report from the Social Worker. It has also agreed to change policy and communications to make sure parents are made aware of their right to attend and speak in future appeals.
Hertfordshire County Council (15 020 103)
Statement Closed after initial enquiries Other 31-Mar-2016
Summary: The Ombudsman cannot investigate this complaint about the actions of a School and the Council following an allegation made by the complainant's son. This is because complaints about the management of schools are not in the Ombudsman's jurisdiction.
Cambridgeshire County Council (15 013 169)
Statement Not upheld School transport 31-Mar-2016
Summary: The complainant says Cambridgeshire County Council (the Council) has failed to consider properly her request for home to school transport for her son who has special educational needs. I have decided the Council and the complainant have arrived at a suitable interim arrangement and there is little I can achieve by pursuing the complaint further. I am therefore closing the complaint.
London Borough of Barking & Dagenham (15 018 650)
Statement Closed after initial enquiries Special educational needs 31-Mar-2016
Summary: The Ombudsman will not investigate Mrs M's complaint about delays in assessing her child's special education needs. The assessment process is not completed and it is not possible to assess the extent of any fault or injustice.
Liverpool City Council (15 007 034)
Statement Not upheld Other 31-Mar-2016
Summary: Ms B wanted to attend a specialist college to complete a final year of a course. The Council can provide a direct payment so she can decide what care would best meet her needs.
Devon County Council (15 012 482)
Statement Upheld Special educational needs 31-Mar-2016
Summary: Fault by Devon County Council in its handling of the transfer of Y's Statement to an Education, Health and Care Plan has not resulted in injustice to Y. This is because he has continued to receive the provision detailed in his Statement.
Derby City Council (15 018 515)
Statement Closed after initial enquiries Special educational needs 31-Mar-2016
Summary: The Ombudsman will not investigate Mr X's complaint about failures to issue special educational needs' appeal notices and delays in assessments. The outcome of those faults is not yet clear which means the Ombudsman cannot assess the injustice.
St Joseph's Catholic Primary School (15 019 253)
Statement Closed after initial enquiries School admissions 30-Mar-2016
Summary: The Ombudsman will not investigate Mr F's complaint that the School's Admissions Appeal Panel failed to provide his child with a place. It is unlikely the Ombudsman would find fault which caused him to lose out on a school place.
Cambridgeshire County Council (15 014 580)
Statement Not upheld School transport 30-Mar-2016
Summary: The complainant says the Council failed to consider properly her request for home to school transport for her daughter who has special educational needs. There is no fault by the Council.
London Borough of Tower Hamlets (15 019 310)
Statement Closed after initial enquiries Other 30-Mar-2016
Summary: The Ombudsman has no power to investigate Mr X's complaint about the Council's involvement in a school governing body's disbandment and creation.