Archive has 532 results
Statement Not upheld Special educational needs 31-Mar-2015
Summary: The Council followed proper procedures in ensuring appropriate educational provision for a young person with significant behavioural difficulties. It handled the transition to post 16 provision correctly and responded properly to a safeguarding referral. Concerns about the young person's representative were explored in an appropriate way but were not clearly explained to the young person, his carer or the representative.
Statement Not upheld School admissions 31-Mar-2015
Summary: There is no fault in this complaint about the way the admission appeal panel convened by the Council handled Ms X's appeal against the refusal of places at B Primary School.
Statement Closed after initial enquiries School admissions 30-Mar-2015
Summary: The Ombudsman will not investigate this complaint about the refusal of an infant school place. This is because there is no suggestion of fault in the way the Council managed the admission arrangements or the panel considered the appeal.
Statement Upheld School admissions 27-Mar-2015
Summary: There was fault in the school admissions and appeals processes which the Council should consider taking action to correct for the future. But this fault did not disadvantage S.
Statement Closed after initial enquiries Special educational needs 27-Mar-2015
Summary: The Ombudsman cannot further investigate the complaint.
Statement Closed after initial enquiries Special educational needs 26-Mar-2015
Summary: There are not good reasons to exercise the Ombudsman's discretion to investigate the part of the complaint that could have been appealed to a tribunal. On the other part of the complaint, I do not see any fault in the Council's refusal to give Mrs B's daughter free school transport.
Statement Not upheld School transport 26-Mar-2015
Summary: The complainant alleges Kent County Council (the Council) should provide free school transport to her child to attend his local grammar school. I do not find fault in the way the Council reached its decision. I have therefore completed my investigation and I am closing the complaint.
Statement Closed after initial enquiries Other 26-Mar-2015
Summary: The Ombudsman cannot investigate this complaint from a former School Governor. This is because the law prevents her from considering complaints about the internal management of schools.
Statement Closed after initial enquiries School admissions 25-Mar-2015
Summary: The Ombudsman will not investigate Mrs M's complaint about a school admission appeal panel refusing to grant her daughter a place in reception. It is unlikely she would say a lack of a school place at her preferred school has been directly caused by an appeal panel fault.
Statement Not upheld School admissions 25-Mar-2015
Summary: The admission authority and the independent Admission Appeals Panel were not at fault in the way in which they decided not to admit the complainant's daughter to School X, in spite of her complex and varied special needs.