Archive has 5 results
Report Upheld Fostering 21-Aug-2014
Summary: Complaint from an advocate that the council failed to take proper account of a child's wishes and feelings and the views of others when making plans for her long term care arranagements.
Report Upheld Child protection 13-Aug-2014
Summary: Two sisters complain the council failed to properly investigate their complaints about Children's Services for three and a half years
Report Upheld Disabled children 12-Jun-2014
Summary: Complaint from a woman on her own behalf and also for her son that the services provided by the council and Surrey & Borders Partnership NHS Foundation Trust (the trust) were inadequate, uncoordinated and failed to meet their needs.
Report Upheld Disabled children 06-May-2014
Summary: A women complained that the council failed to provide adequate replacement care for her disabled daughter, after an overnight care package for one weekend a month broke down in June 2009.
Report Upheld Disabled children 31-Mar-2014
Summary: A woman complains that the council delayed in assessing her son's needs. The son, who is 16 years old has autistic spectrum disorder with severe learning and communication difficulties that need specialist support.