Archive has 9 results
Report Upheld Homelessness 17-Mar-2014
Summary: A solicitor acting for a lady complains that the council did not respond properly to her client's request for housing assistance when she and her family were threatened with homelessness and later became homeless.
Report Upheld Homelessness 23-Jan-2014
Summary: Complaint from a woman who .was homeless and approached the council for help.
Report Upheld Other 14-Jan-2014
Summary: Miss A lives in sheltered housing provided by the Council. Miss A complains about the way the Council charges her for water use.
Report Upheld Homelessness 22-Nov-2013
Summary: Two mothers complain that the council housed them and their children in bed and breakfast accommodation (B&B) for longer than six weeks.
Report Upheld Homelessness 13-Sep-2013
Summary: Complaints from two women that the council housed them and their families in bed and breakfast (B&B) accommodation for longer than six weeks.
Report Upheld Homelessness 16-Jul-2013
Summary: A complaint was made about the way in which the council dealt with a young woman who approached it for assistance with housing. In particular the complainant was aggrieved that the council had failed to take a homelessness application when it should have done so.
Report Upheld Homelessness 04-Jul-2013
Summary: The complainant was homeless so she approached the council for help. The council had a duty to investigate whether it should provide accommodation. The council helped the complainant to try to secure private rented accommodation but it failed to issue a written decision notice even though it is required by law to do so.
Report Upheld Homelessness 05-Jun-2013
Summary: London Borough of Southwark Council failed to treat a lady as homeless due to threats of violence against her and her family and instead moved her to temporary accommodation under its personal protection policy.
Report Upheld Homelessness 28-May-2013
Summary: A mother had to leave her home due to incidents of harassment and intimidation. The council placed her and her four children in unsuitable bed-and-breakfast accommodation without making any sustained effort to find an alternative.