Adult care services archive 2011-2012

Archive has 11 results

  • Leeds City Council (10 012 561)

    Report Upheld Residential care 29-Nov-2011

    Summary: Leeds City Council wrongly kept a daughter from visiting her elderly mother in a care home.

  • Staffordshire County Council (10 005 663)

    Report Upheld Transition from childrens services 28-Nov-2011

    Summary: Staffordshire County Council failed to meet an autistic teenager's educational and care needs.

  • Newcastle City Council (08 003 256)

    Report Upheld Residential care 23-Nov-2011

    Summary: An investigation by two Ombudsmen highlighted significant failings in the care provided to a man in Newcastle who had Down's syndrome.

  • Northamptonshire County Council (09 006 887)

    Report Upheld Assessment and care plan 16-Nov-2011

    Summary: Northamptonshire County Council failed to undertake regular reviews of care packages for two disabled service users.

  • Northampton Borough Council (10 009 388)

    Report Upheld Disabled facilities grants 19-Oct-2011

    Summary: Northampton Borough Council wrongly refused a disabled facilities grant (DFG) application for an extension so a disabled man could access bathing facilities.

  • Worcestershire County Council (09 013 172)

    Report Upheld Assessment and care plan 14-Jul-2011

    Summary: An elderly woman with dementia did not receive adequate in-house care from Worcestershire County Council.

  • St Helens Metropolitan Borough Council (08 020 142)

    Report Upheld Assessment and care plan 04-Jul-2011

    Summary: A joint investigation by the Health Service Ombudsman and the Local Government Ombudsman has revealed how a vulnerable adult in Merseyside, referred to as Mr B, was let down by the joint service provided by the NHS trust and council responsible for his care.

  • Bristol City Council (09 005 944)

    Report Upheld Residential care 13-Jun-2011

    Summary: The Ombudsman issued a report criticising the way Bristol City Council dealt with the care of an elderly woman living in a residential care home. The Council failed to monitor whether the placement was meeting the woman's needs.

  • London Borough of Bromley (08 019 214)

    Report Upheld Residential care 09-Jun-2011

    Summary: The Ombudsman issued a report criticising the London Borough of Bromley for its delay in reviewing the care of an elderly man which was "extraordinary and inexcusable".

  • City of London (09 014 026)

    Report Upheld Direct payments 19-May-2011

    Summary: The Ombudsman issued a report that criticised the City of London's adult social care team's failure to pay agreed funding for respite care for over four-and-a-half years.