Archive has 657 results
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Reading Borough Council (21 016 177)
Statement Closed after initial enquiries Other 03-Mar-2022
Summary: We will not investigate this complaint about contact restrictions placed on the complainant by the Council. This is because there is no evidence of fault in how the Council dealt with the matter.
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Cambridgeshire County Council (21 005 802)
Statement Not upheld Other 03-Mar-2022
Summary: Mrs B complained about her contact with the Council’s coroner’s office. She said the staff were unprofessional and lied to her family. We did not find fault.
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Dudley Metropolitan Borough Council (21 015 836)
Statement Closed after initial enquiries Land 03-Mar-2022
Summary: We will not investigate this complaint about the Council’s failure to register with the Land Registry a Charging Order on a property Mr X bought. This is because there is no evidence to suggest fault by the Council.
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Brighton & Hove City Council (21 015 936)
Statement Closed after initial enquiries Other 03-Mar-2022
Summary: We cannot investigate this complaint from a local councillor that the Council has not responded to a request for a review regarding the allocations of seats to Council committees. This is because we can only investigate complaints from members of the public and not from a councillor complaining in their capacity as a councillor.
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Uttlesford District Council (21 017 608)
Statement Closed after initial enquiries Other 02-Mar-2022
Summary: We cannot investigate this complaint about the Council’s handling of its finances. This is because the issue affects all or most of the people in the Council’s area.
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Statement Upheld Councillor conduct and standards 01-Mar-2022
Summary: Ms X complains the Corporation has mishandled a complaint that was made against her. She says the Corporation had a biased and improper motive, unnecessarily delayed its investigation, and failed to provide her with an explanation for its decision. She says this caused her stress and outrage. We find fault with the Corporation’s actions. We have made recommendations for the Council to remedy the injustice caused by the faults identified.
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London Borough of Haringey (21 006 342)
Statement Not upheld Other 01-Mar-2022
Summary: Mr X complained about how the Council handled an anti-social behaviour case. We have seen evidence the Council investigated and took appropriate action. It was not at fault when it investigated anti-social behaviour reports about Mr X. We have completed our investigation.
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Bedford Borough Council (21 015 129)
Statement Closed after initial enquiries Other 01-Mar-2022
Summary: We will not investigate this complaint about the Council’s investigation into alleged racism by the Chair and Vice Chair of a group of which the Council is a member. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The group is not a Council group and the Chair and Vice Chair are not Councillors or Council Officers. We cannot achieve the outcome the complainant is seeking.
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Dudley Metropolitan Borough Council (21 006 337)
Statement Upheld Leisure and culture 28-Feb-2022
Summary: Mr X and Miss Y complained about the Council’s actions in relation to a derelict building near their home. The Council was at fault for failing to reach a decision about the future of the building. It has agreed to remedy Mr X and Miss Y’s injustice.
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Gateshead Metropolitan Borough Council (21 011 117)
Statement Not upheld Leisure and culture 28-Feb-2022
Summary: There was no fault with the Council’s investigation into Mr X’s complaint that he was the victim of a homophobic attack.