London Borough of Lewisham (20 010 735)

Statement Closed after initial enquiries Antisocial behaviour 18-Mar-2021

Summary: Mr X complained about the Council’s failure to respond properly to his complaints about the behaviour of his neighbour. We will not investigate the complaint because it is unlikely an investigation by us would find fault and the police are better placed to deal with complaints about criminal activity.

Birmingham City Council (20 012 075)

Statement Closed after initial enquiries Refuse and recycling 18-Mar-2021

Summary: We will not investigate this complaint about an allegation of damage caused by the Council from a leaky refuse lorry, as it would be reasonable for Mr J to ask a court to decide the question of legal liability for the damage. The Council has taken action to reduce any future risk and there is not enough evidence of administrative fault by the Council to warrant investigation.

North Devon District Council (19 016 192)

Statement Not upheld Other 17-Mar-2021

Summary: Mr X complained the Council is failing to comply with its legal responsibilities regarding Radon gas in rented accommodation in its area. We have discontinued our investigate as there is no evidence of a personal injustice to Mr X.

Tandridge District Council (20 011 217)

Statement Closed after initial enquiries Antisocial behaviour 16-Mar-2021

Summary: Mr X complains about inaccurate information held on his Council housing file and which concerns events which took place in 2018. We do not propose to investigate the complaint because it is a late complaint and because an investigation by the Ombudsman will not lead to a different outcome.

Nottingham City Council (20 011 575)

Statement Closed after initial enquiries Trees 16-Mar-2021

Summary: We will not investigate this complaint about the Council’s decision not to fell a tree at the back of the complainant’s garden. This is because there is insufficient evidence of fault by the Council.

Mole Valley District Council (20 011 748)

Statement Closed after initial enquiries Covid-19 16-Mar-2021

Summary: We will not investigate Mr X’s complaint about the Council’s decision to suspend its garden waste collection service over the Christmas period. This is because there is not enough evidence Mr X has been caused a significant personal injustice.

Torbay Council (20 011 016)

Statement Closed after initial enquiries Trees 15-Mar-2021

Summary: Mr X complained about the Council’s refusal to remove some pine trees from Council land close to his property. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Kirklees Metropolitan Borough Council (20 011 130)

Statement Closed after initial enquiries Trees 15-Mar-2021

Summary: We will not investigate Mr Q’s complaint about the Council’s handling of applications for permission to do works to protected trees in a churchyard next to his home. Part of the complaint is late. And Mr Q has not suffered any personal injustice because of the Council’s handling of his neighbour’s application. Nor will we investigate Mr Q’s complaint that the Council did ground maintenance work in the churchyard at taxpayers’ expense. This is because we cannot investigate something that affects all or most of the people in the Council’s area.

Birmingham City Council (20 011 546)

Statement Closed after initial enquiries Refuse and recycling 15-Mar-2021

Summary: We will not investigate this complaint about the time the Council collects the rubbish from the complainants’ home. This is because there is insufficient evidence of fault by the Council.

St Albans City Council (20 004 732)

Statement Not upheld Antisocial behaviour 15-Mar-2021

Summary: Mrs X complains about the Council’s handling of her noise nuisance complaint. She says the Council has not investigated her complaints adequately and has not considered her recordings. We do not find fault with the Council’s actions.