Archive has 897 results
-
Bury Metropolitan Borough Council (21 015 077)
Statement Upheld Council tax 21-Feb-2022
Summary: Ms X complains about the way her Council tax liability was administered by the Council. We will not investigate this complaint because the matter has been remedied and any dispute about liability or banding could be appealed to a Valuation Tribunal.
-
Swindon Borough Council (21 015 155)
Statement Closed after initial enquiries Council tax 21-Feb-2022
Summary: We will not investigate this complaint about a council tax refund because there is insufficient evidence of fault by the Council.
-
Wakefield City Council (21 015 785)
Statement Closed after initial enquiries Council tax 21-Feb-2022
Summary: We will not investigate this complaint about Council tax liability on an uninhabitable property. It would be reasonable for Mr Y to appeal to the Valuation Tribunal.
-
City of Bradford Metropolitan District Council (21 007 846)
Statement Not upheld Covid-19 18-Feb-2022
Summary: Mr E complained the Council refused him a test and trace support payment after he contracted COVID-19. We do not uphold the complaint, finding no fault in the Council’s decision.
-
Statement Closed after initial enquiries Covid-19 18-Feb-2022
Summary: We will not investigate this complaint about the Council demanding council tax for a property that was empty during a COVID-19 national lockdown. The complaint about the Council demanding the council tax is late. We have no power to investigate the Council starting court action.
-
Hambleton District Council (21 011 124)
Statement Upheld Council tax 17-Feb-2022
Summary: Ms X complained delays and unclear explanations by the Council about the calculation of her father, Mr Y’s, council tax meant her father was charged council tax for six months longer than he should have been. The Council applied discounts based on the circumstances at the time and was not at fault. It was at fault when it delayed responding to her review request and for requesting additional information it already had. The Council has already apologised for this. It has agreed to backdate the exemption, as it had agreed to do in the complaint response, to remedy the frustration and financial loss this caused.
-
Gedling Borough Council (21 015 456)
Statement Closed after initial enquiries Council tax 16-Feb-2022
Summary: We will not investigate this complaint about the administration of two Council tax accounts. Any injustice is not significant enough to warrant an investigation.
-
Walsall Metropolitan Borough Council (21 015 571)
Statement Closed after initial enquiries Covid-19 16-Feb-2022
Summary: We will not investigate this complaint about Mr X not receiving a COVID-19-related business grant. Since Mr X’s complaint to us, the Council has paid him a grant. We cannot achieve significantly more than that.
-
City of Doncaster Council (21 015 339)
Statement Closed after initial enquiries Other 16-Feb-2022
Summary: We will not investigate this complaint about recovery action by the Council for unpaid business rates. There is insufficient evidence of fault which would warrant an investigation.
-
City of Bradford Metropolitan District Council (21 006 837)
Statement Not upheld Covid-19 15-Feb-2022
Summary: Mr D complained the Council refused his business a Restart Grant to support it in re-opening following the easing of COVID-19 restrictions in April 2021. We do not uphold the complaint, finding no fault in the Council’s decision.