There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Winchester City Council (23 020 391)
Statement Upheld Disabled facilities grants 09-Sep-2024
Summary: Ms X complains the Council have not dealt with a Disabled Facilities Grant properly. There was service failure by the Council because it took too long to approve the Disabled Facilities Grant application. The Council should apologise, pay Ms X £450 and provide guidance to staff.