There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Tonbridge and Malling Borough Council (24 014 165)
Statement Upheld Homelessness 07-Jul-2025
Summary: Miss X complained about the Council’s actions after she and her family became homeless, including placing them in unsuitable temporary accommodation. She said this significantly impacted on the family’s wellbeing and the children’s education. We found the Council at fault for failing to assess and consider the location of the children’s school with accommodation it provided. The Council has agreed to apologise and make a symbolic payment to recognise the injustice caused.
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Tonbridge and Malling Borough Council (24 013 728)
Statement Upheld Council tax 03-Apr-2025
Summary: Mr B complained that the Council had not provided him with a right of appeal against a decision to refuse discretionary relief on his council tax. We found fault in the Council’s actions. The Council has agreed to reissue the decision with the correct appeal rights, apologise to Mr B, pay him £100 and improve its procedures for the future.