Case Ref: 19 017 225 Category: Children's care services Sub Category: Looked after children

• The Council has agreed to remind its officers that children should normally be invited to their looked after reviews, and where the child does not wish to attend, the Independent Reviewing Officer should speak to the child before the review.
• The Council has agreed to remind its officers that looked after review meetings should always be arranged at a place and time to meet the needs of the child. Children should not be required to miss school in order to attend their review.

Case Ref: 19 009 491 Category: Children's care services Sub Category: Adoption

• The Council will: a) send evidence of its improvements to its statutory complaints process.
• The Council will: b) provide evidence that its revised adoption procedures are working in practice and is ensuring that prospective adopters are being provided with accurate and known information about the child before they agree to the placement.

Case Ref: 18 018 951 Category: Adult care services Sub Category: Assessment and care plan

• The Council will provide the Ombudsmen with evidence of the service improvements it has made to its complaints process following an independent review of 2019.