There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Telford & Wrekin Council (24 017 799)
Statement Upheld Assessment and care plan 12-Oct-2025
Summary: Mrs Y complains about the way the Council financially assessed her adult daughter, Miss W, who has care and support needs. She said the Council did not consider Miss W’s monthly outgoings. The Council made an error with its assessment of Miss W’s benefit entitlement but corrected this and apologised. There is no other fault in the financial assessment. The Council also delayed in acknowledging Mrs Y’s complaint but has apologised for this which is an appropriate remedy.