Surrey Heath Borough Council (22 015 170)

Category: Other Categories Date: 23-Jul-2023

Summary

Mr X complains about the way the Council and its contractor dealt with an incident at a community building and later decided to ban him from the building. We have found no evidence of fault in the way the decision to ban Mr X from the building was made. But we found fault as the Council and contractor failed to advise of and provide a formal right of review of the decision and to fully consider the requirements of the ban causing distress and uncertainty to Mr X. We have recommended a suitable remedy in this case, so we have completed our investigation.

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